Utility Billing Clerk
Utility Billing Clerk
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$ 25 - 34
1 Vacancy
Job Description
Position: Utility Billing Clerk
Department: Public Utilities
Compensation: $25.96$34.01
Hours: Fulltime
Application Deadline: Monday April 28 2025 at 4:30 PM
Position Overview: The City of Detroit Lakes is seeking a motivated and detailoriented Utility Billing Clerk to join our team. This individual will be responsible for various clerical customer service and administrative tasks essential for billing and accounting of public utility services.
Key Responsibilities:
- Balance and process cash receipts prepare bank deposits and reconcile manual and automated totals.
- Prepare correspondence reports and memoranda ensuring accuracy and completeness.
- Manage incoming and outgoing mail maintain postage equipment and ensure office supplies are stocked.
- Provide front desk coverage manage phone inquiries and assist walkin customers.
- Setup ACH transactions handle late/delinquent notices and assist in resolving billing disputes.
- Accurately record utility payments balance customer payments and process credit card transactions.
- Update and maintain utility billing records monitor consumption irregularities and coordinate meter reading activities.
- Perform data entry for permits licenses and invoices; assist with municipal accounting tasks.
Required Skills & Qualifications:
- Associate Degree in Accounting Business or a related field; or an equivalent combination of education and relevant work experience.
- Minimum of three years experience in billing collections customer service or a related field.
- Proficiency in Microsoft Office Suite (Access Outlook Excel Word).
- Strong mathematical bookkeeping and analytical abilities.
- Effective communication and customer service skills with the ability to handle challenging interactions professionally.
- Valid drivers license required.
Physical & Work Environment:
- Primarily officebased with frequent sitting standing bending and keyboarding.
- Occasional lifting up to 25 pounds.
- Regular exposure to computer screens and office equipment.
Core Competencies:
- Commitment to teamwork excellence and integrity.
- Ability to maintain positive working relationships internally and externally.
- Innovation in identifying improved methods or technologies.
- Professional representation of the City of Detroit Lakes.
The City of Detroit Lakes offers a supportive working environment with excellent benefits and professional development opportunities.
Application Deadline:
- Submit your Cover Letter Resume and Employment Application on our city website by 4:30 PM on Friday April 28 2025 at to be considered.
For additional questions please contact our HR Director Deon Strapp at
The employment application detailed benefits information and complete job description are available online at Employment background investigation drug and alcohol testing may be conducted.
The City of Detroit Lakes is proud to be an Equal Opportunity Employer.
Employment Type
Full-Time
