IT Support Engineer I
IT Support Engineer I
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Job Description
About NCR Atleos
NCR Atleos headquartered in Atlanta is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch improve operational efficiency and maximize selfservice availability for financial institutions and retailers across the globe.
TECHNICAL SKILLS:
Thorough knowledge of Windows 10 and above Operating System. Good working knowledge of Windows MS Office 365 & internet technologies. Basic knowledge of networking concepts troubleshooting LAN/remote access problems. Expertise in configuring and troubleshooting Office365 Browser troubleshooting. Ability and willingness to learn quickly keep knowledge current.
EDUCATION & WORK HISTORY:
Minimum qualification: HSC (Grade 12. Technical diploma is preferred but not mandatory. Minimum 2 years of experience in a technical support role. Candidates with prior experience in a technical voicebased process will be given priority.
COMMUNICATION SKILLS:
High proficiency in English grammar vocabulary and sentence structure. Fluency in speech Ability to hold a conversation with ease and minimal use of fillers. Clarity in speech Neutral accent appropriate rate of speech pleasant voice and confident tone. Listening skills Comprehend what is said respond appropriately without interrupting the speaker.
OTHER ESSENTIAL SKILLS:
Telephone etiquette basic call handling skills. Customer service skills (persuasion empathy helpfulness & positive attitude). Good business communication skills (email).
Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
NCR Atleos is an equalopportunity employer. It is NCR Atleos policy to hire train promote and pay associates based on their jobrelated qualifications ability and performance without regard to race color creed religion national origin citizenship status sex sexual orientation gender identity/expression pregnancy marital status age mental or physical disability genetic information medical condition military or veteran status or any other factor protected by law.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system NCR Atleos employees or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
Employment Type
Full-Time
