Reception Administration - Better Self Psychology

Join our team at Better Self!

Better Self Allied Health part of Lutheran Care is a forpurpose service supporting children adults and families through allied health disability and wellbeing programs.

At Better Self we value strong evidencebased practice and are committed to fostering a great workplace culture. We offer clinical registrars a comprehensive training program including dedicated time for supervision and skill development.

Better Self Psychology was a top 3 State Finalist in the 2022 Telstra Best of Business Awards in the Championing Health category. Recognized for building rewarding and sustainable careers for psychologists we are proud to continue this legacy under the Better Self Allied Health banner.

Are you someone who naturally creates calm welcoming spaces Do you find joy in supporting others and making people feel truly seen and cared for If so wed love to welcome you into the heart of our team.

About the Role:

As the first point of contact for our clients youll set the tone for their experience ensuring they feel supported welcomed and understood from the very first moment. Youll be working in a dynamic and valuesbased team contributing to smooth daytoday operations while creating memorable experiences for those who walk through our doors. We have part time and full time opportunities at our Hutt street Prospect Anzac Highway and Salisbury locations.

Key Responsibilities

• Create meaningful first impressions where you greet clients with warmth and professionalism.
• Manage appointments: assist clients with scheduling their appointments using Cliniko with care and accuracy.
• Phone & communication: answer calls and messages promptly with empathy and clarity.
• Handle payments & banking: ensure transactions and finance reporting are completed smoothly.
• Maintain our environment: keep clientfacing spaces clean organised and welcoming.
• Documentation & data entry: manage forms dashboards and paperwork efficiently.
• Team support: communicate clearly with clinicians referral sources and clients.
• Live our values: contribute to a positive respectful and connected team culture.

What We Offer

• Youre Amazing Day. Enjoy a paid day off just for you because you deserve it!
• Paid Parental Leave supporting you through lifes important moments with paid time off to care for your growing family.
• Salary Packaging to maximise your takehome pay with salary sacrifice package of up to $15900p.a.
• Working hours are flexible to suit your lifestyle. We offer morning and afternoon shifts to allow you to avoid the traffic on your commute attend personal appointment during the day and finish or start the day early.
• Supportive closeknit team feel truly valued in a workplace that prioritises psychological safety.
• Beautiful clinic environment newly designed space in Prospect with onsite parking.
• Celebration culture from quarterly team events to your very own Youre Amazing Day we believe in recognising the little things.

Youll Be a Great Fit if You:

• Are empathetic reliable and enjoy being of service to others.
• Have strong attention to detail and can manage multiple tasks.
• Are confident using software (especially Cliniko or similar systems).
• Communicate clearly and kindly inperson over the phone and in writing.
• Take initiative love a tidy space and enjoy supporting a team to thrive.

Eligibility criteria

• Working With Children Check
• NDIS Worker Screening Check (or willingness to obtain)

If you are excited about the opportunity to make a meaningful impact as a receptionist we would love to connect with you.

To apply or for a full job description please reach out to our Business Manager Melissa Persico at .

We look forward to welcoming you into our team!

For further information please visit our website at or contact us on 0.

Applications close:Friday 2nd May

Were committed to creating inclusive workplaces where everyone feels valued respected and supported. We celebrate diversity in all its forms and welcome people of every background faith gender sexuality culture body and ability. First Nations peoples are strongly encouraged to apply.

We may close this role early if we find the right candidateso dont wait!