Multi task Reception Team Member
Multi task Reception Team Member
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Job Description
First impressions are everything! As a Receptionist you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
Overview of duties
Welcomes guests and takes care of them from their arrival through to departure
Contributes to guests permanent satisfaction by providing high quality services throughout their stay
Helps encourage customer loyalty by building friendly personalized relationships
Anticipates guests needs and takes them into consideration
Completes all tasks linked to the guests arrival and departure in compliance with internal procedures
Handles phone calls Handles e-mails
Passes information on as necessary to other departments (floor staff technical etc) and to other members of the front-desk team
You will be required to work both in reception and F&B side i.e. Breakfast & Restaurant/Bar
Qualifications :
Previous experience in similar role and Opera knowledge is preferable.
Friendly approachable with excellent customer service skills.
Flexibility in working hours is essential
Basic IT skills
Additional Information :
Company benefits:
Free meals on duty
Paid holidays
Free stays in UK
Cycle to work scheme
Pension scheme
And much more...
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
