Reservations Agent
Reservations Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location
Omni Mount Washington Resort & Spa
As grand as the history behind it the Omni Mount Washington Resort & Spa located in Bretton Woods New Hampshire is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents poets and celebrities the hotel delights every sense with enchanting music refined dining and luxurious dcor.
Omni Mount Washington Resort & Spas associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect gratitude and empowerment each day. If you are a friendly motivated person with a passion to serve others the Omni Mount Washington Resort & Spa may be your perfect match.
Job Description
Responsible for understanding the Resort and all of its lodging properties as well as the property management systems in order to make reservations for incoming guests based on their needs and the options available.
Our team members enjoy a wealth of benefits and perks including:
- Comprehensive healthcare coverage with options for medical dental and vision plans.
- Paid time off for relaxation and rejuvenation.
- Financial security through a 401(K) matching plan and pretax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
- A great voluntary benefits program that includes: critical illness hospital indemnity and accident coverage life and AD&D insurance legal services and identity theft protection access to whole life insurance telemedicine and pet insurance.
- Complementary Golf Skiing and Riding.
- Discounts on dining retail and spa services as well as savings on ski golf rentals and other activities.
- Support services including an Employee Assistance Program (EAP) TravelConnect for emergencies while traveling and adoption services.
Join us and thrive in an environment where your wellbeing is valued and supported.
Responsibilities
- Make reservations both for accommodations and dining
- Change/cancel reservations
- File Reservations and backup
- Handle mail/correspondence/brochure requests
- Post advance deposits
- Process confirmations
- Track purchased gift certificates and book Comp Certificate Reservations
- Data input delivered reservations from ORS
- Assist Sales and Conference Services when specific questions arise regarding groups
- Assist internal Associates with occupancy and availability information
Assist OmniRez with specific questions that help them to sell and close reservations sales
Qualifications
- Must be available to work flexible hours to include nights weekends and holidays
Required Experience:
Unclear Seniority
Employment Type
Unclear
