Lettings Assistant
Lettings Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Permanent
Full time 37 hours per week)
As our Lettings Assistant youll play a key role helping people in Gloucestershire and the surrounding areas in the important journey of moving home and setting tenants up for success in their new home! Working with colleagues and our tenants and teams you will provide effortless coordination and support throughout lettings journey including the preparation advertising and allocation of homes and supporting on the moving out process.
What youll bring to our team
Proactive and organised youll work together with our teams and external partners to solve problems and ensure we set up our new tenants for success in their new home. Youll ensure tenants feel listened to and help us provide a great customer experience.
Drawing on your skills and experience youll contribute to the development of processes and policies that help us achieve our business objectives and KPIs as well as improving our service.
What were looking for
-
Experience in lettings services and administration good negotiation and persuasion skills.
-
Provide administrative support to the successful installation of aids and adaptations within the Groups homes.
-
Willing to learn and develop your knowledge of the housing sector.
-
Able to assist in the successful implementation of processes and systems to improve service delivery.
-
A good written and verbal communicator that can communicate effectively with all stakeholders.
-
Ability to work independently and manage your own workload effectively.
Closing date: 6th May 2025
INDHIGH
More about us
Everyone should have a warm safe affordable home.
That is the belief that we were founded on more than 20 years ago and it remains firmly at the heart of our organisation. Today we provide more than 4500 families with just that and remain committed to increasing the number of affordable homes available in our communities.
As a communitybased housing association we have deep roots in the Forest of Dean Gloucestershire and surrounding areas. Over the years we have developed strong partnerships with local authorities community groups and other partners who can help us deliver on our mission.
Together we make a real difference to thousands of families every single day.
With a dedicated team of more than 150 people we are driven to deliver the very best for our tenants guided by our shared belief and determination to ensure that everyone has a warm safe affordable home.
Our benefits
Documents
Employment Type
Full-Time
