DevOps Software Engineer - Supply Chain

• Looking for DevOps Software Engineer to learn support resolve incidents and improve practices for applications and capabilities in Fords Supply Chain Management portfolio (structured collaboration adhoc collaboration material exception case management risk sensing sustainability supplier capacity and quality).
• Collaborate with Supply Chain Management team members to support and execute activities related to supplier onboarding value stream mapping supply risk identification and associated data gathering processes to mitigate critical needs of supply chain shortage.
• Identify process and data streamlining opportunities and help develop tools and automation capabilities to make IT and business processes efficient.

• Perform incident response review ongoing production software operations and troubleshoot production issues.
• Perform handoffs of open support activities with colleagues in other regions and provide incident response after normal working hours.
• Participate in triage and debugging of systems/tools integration issues.
• Build knowledge of Supply Chain Management application portfolio to enable growing responsibilities in supporting and improving the portfolio.
• Grow application technology and (cloud) infrastructure knowledge to improve troubleshooting and support effectiveness.
• Understand & document Business process knowledge.
• Assist in gathering metrics to track product and data quality in meeting stakeholders requirements
• Ability to collaborate well with product managers designers business partners suppliers and DevOps colleagues.
• Accountable for vendor solution configuration & support
• Report & track solution issues to vendor
• Review and maintain vendor solution training materials
• Train Business customers and suppliers on the vendor application
• Balance user needs business objectives and technical feasibility to solve problem effectively. Contribute to developing solutions that are optimized for performance scalability and security
• Contribute to maintaining a backlog and enable the team to go further with effective usage of Jira
• Requirement Analysis configuration & change management

• Bachelors degree in Information Systems Computer Science Supply Chain Management or relevant experience.
• Minimum 2 year IT work experience with disposition to learn and commitment to quality work outcomes.
• Ability to communicate effectively with application users/customers including those experiencing issues.

Even Better you may have

• Functional knowledge/awareness of Supply Chain business processes and domain applications.
• Experience with support and operations processes and tools including incident management monitoring and problem management.
• Experience working with cloud and cloudbased applications preferably Google cloud.
• Handson experience in multiple roles across the spectrum of the application lifecycle and/or technology infrastructure.
• Experience with Fords CMMS3 system.

Other qualifications:

• CRITICAL THINKER: Ability to see things holistically to suggest/design the most suitable solution and bring clarity where requirements are unclear.
• EMPATHY: Curious about how other people work live and think you will enjoy meeting the users of our products and stakeholders.
• MULTITASKER: Able to work on multiple concurrent initiatives at once.
• SELFDIRECTED: Shows initiative and the ability to organize oneself.
• DRIVEN: A passion for getting work done growing your skills tackling challenging problems and sharing your learnings with others.
• ELOQUENT: Excellent verbal & writtencommunication skills with the ability to communicate effectively with all levels of business & enterprise technology
• Strong interpersonal skills demonstrating professionalism in all actions.
• Quick learner and able to adapt to changing environment

You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:

Immediate medical dental and prescription drug coverage

Flexible family care parental leave new parent rampup programs subsidized backup child care and more

Vehicle discount program for employees and family members and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for individual and team community service

A generous schedule of paid holidays including the week between Christmas and New Years Day

Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits click here:Benefit Summary

This position is a salary grade 68.

This position is a range of salary grades 68.

*Visa Sponsorship is not provided for this role*

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran status. In the United States If you need a reasonable accommodation for the online application process due to a disability please call.

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