Pharmacy Service Representative

InfuCare Rxis a leading home infusion provider accredited by URAC and ACHC offering a specialized approach to caring for patients in need of IV therapy and specialty pharmacy services in the homecare setting. We have created an ethical team oriented and quality work environment for our employees that cultivates achievement and success.

Description:

Reporting to the PharmacistInCharge and Staff Pharmacists the Pharmacy Service Representative will act as the patients advocate to ensure that the prescribed drug therapy pharmacy assessment and pharmacy care plan are followed as prescribed and meets the medical social and personal needs of the patient.

Responsibilities:

• Communicates with patients to ensure proper delivery of medications (both acute IVIG and specialty) for scheduled infusion appointments.
• During communication with patients understand how to properly complete assessment.
• Assists with determining patient availability for the Digital designation and will assist in education for the patient on using the Digital platform.
• Ensures that patients receive notifications and understand appointment schedule.
• Responds to patient calls timely and appropriately.
• Obtains and updates necessary patient demographic and related data according to policies and procedures.
• Data enters relevant communications in progress notes of pharmacy operating system.
• Assists with picking and packing products in preparation for shipping as requested.
• Attending meetings and other functions necessary to perform duties and assist in business. development for the Company including assisting in launching a certain data collection software.
• Perform other duties as assigned by management.
• Proficient in computer program applications knowledge and skills
• other duties as assigned under job duties/responsibilities

Requirements:

• Must possess a current and in good standing pharmacy technician license in state of employment
• Minimum of 2 years experience as a pharmacy technician preferred.
• Healthcare experience required
• Specialty Pharmacy and Home Infusion Services experience preferred
• Proficiency with Microsoft Office suite products
• Experience with information technology a plus
• Have a drive for results competitive spirit and selfaccountability for achievement of company goals
• Clear concise communication
• Proven success across past career positions
• Healthcare experience required
• Specialty Pharmacy and Home Infusion Services experience preferred
• Proficiency with Microsoft Office suite products
• Experience with information technology a plus
• Have a drive for results competitive spirit and selfaccountability for achievement of company goals
• Clear concise communication
• Proven success across past career positions

Physical Demands:

Required to stand walk sit talk and hear; required to use hands to operate vehicles and office equipment;must be able to occasionally lift and/or move up to 25 lbs; specific vision requirements for this job include: close distance and peripheral vision and the ability to adjust focus reasonable accommodationsmay be made to enable individuals with disabilities to perform the essential functions of this position without compromising patient care.

InfuCare Rx is an equal opportunity employer. All employment decisions are made without regard to race color religion national origin military status marital status citizenship/immigration status sex (including pregnancy and relation conditions sexual orientation or gender identity) age 40 and older) disability genetic information (including employer requests for or purchase use or disclosure of genetic tests genetic services or family medical history) retaliation for filing a charge reasonably opposing discrimination or participating in a discrimination lawsuit investigation or proceeding. Background checks and drug screens are part of our hiring process. Affirmative Action/Equal Opportunity Employer Minority/Female/Disabled/Veteran.

Click here to view our Drug Testing Policy

Experience:

Unclear Seniority