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You will be updated with latest job alerts via emailGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AIpowered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.
We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Summary
Are you someone who likes solving complex problems using cutting edge technology Are you interested in contributing to the design stability and reliability of the microservices and microfrontends deployed in AWS Cloud Do you want to work in an environment where you have the flexibility to grow your skillset
You will contribute to the design development maintenance testing and monitoring of your teams features and services to enhance the Genesys Cloud Workforce Engagement Management (WEM) product suite.
What this role isnt
This role is not building simple single page sites or single tenant services. We are developing for a complex multitenant cloud ecosystem. You will be contributing to complex features from design to the actual deployment and monitoring of your work in Genesys Cloud.
What youll bring to the table
To be successful you should be a strong problem solver that wants to contribute to our team and product suite. You should be curious about cloud technology and expand your skillset. You should be able to propose and design practical solutions not just describe problems. Being resourceful and detailoriented will contribute to your success here at Genesys.
Some details about what youll do
Minimum qualifications:
Preferred qualifications:
Why Join Us
If a Genesys employee referred you please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AIpowered Experience Orchestration platform Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic personalized experience at scale. As the trusted platform that is born in the cloud Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time while driving stronger workforce engagement efficiency and operational improvements. Visit.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you or someone you know may reach out to You can expect a response from someone within 2448 hours. To ensure we set you up with the best reasonable accommodation please provide them the following information: first and last name country of residence the job ID(s) or (titles) of the positions you would like to apply and the specific reasonable accommodation(s) or modification(s) you are requesting.
This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for nonaccommodationrelated issues such as following up on an application or submitting a resume may not receive a response.
Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
Required Experience:
Senior IC
Full-Time