Global Security - Consumer Security Operations
Global Security - Consumer Security Operations
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Job Description
The priorities of the Consumer Security Team include delivering firstclass security services to Consumer and Community Banking (CCB) acting as a trusted advisor and engaging with the branch network to create meaningful partnerships. These priorities are achieved by providing effective and efficient levels of physical protection for CCB employees and customers which involves responding to incidents assessing and modifying security measures assessing risk and proactively identifying needs. Our internal and external partnerships are paramount working in coordination with senior management Line of Business (LOB) partners law enforcement to respond quickly to issues while continually assessing risk to create a proactive security approach.
In addition to Risk Management the Consumer Security Team ensures compliance with legal frameworks by adhering to federal state and local regulations as well as industry standards and best practices. The programs proactive approach supported by datadriven tools and analytics helps anticipate mitigate and respond to security threats thereby enhancing our internal and external customers trust and supporting business operations.
As a Consumer Security Operations VP within Global Security you will play a crucial role in supporting Consumer Security Operations by developing and maintaining reports tools and business intelligence (BI) solutions to enhance the effectiveness of security operations. You will focus on creating and managing dashboards reports and data analytics using tools such as Alteryx Tableau and SQL. Additional focus will include ensuring that the Consumer Security Operations team has access to accurate and timely data to drive informed decisionmaking and continuous improvement; and will also be responsible for the of both the Risk Management and Guard Management Programs.
Job Responsibilities:
- Develop and maintain dashboards and reports using BI tools like Alteryx Tableau and SQL to provide insights into security operations.
- Analyze data to identify trends patterns and anomalies that can inform security strategies and decisionmaking.
- Ensure data accuracy and integrity by conducting regular validation checks.
- Implement key performance indicators (KPIs) to measure the effectiveness of security operations.
- Collaborate with the Consumer Security Operations Governance and Training Lead to identify relevant metrics that align with the Consumer Security strategy.
- Design and implement BI solutions that support datadriven decisionmaking within the Consumer Security Operations team.
- Create automated processes for data extraction transformation and loading (ETL) to streamline reporting and analysis.
- Work closely with the Consumer Security team to identify opportunities for process improvements and efficiency gains.
- Provide recommendations based on data analysis to enhance security operations and resource allocation.
- Collaborate with internal stakeholders including the Branch Administration and Operations (BAO) team to ensure alignment with overarching security goals.
- Create highimpact executive PowerPoint presentations with ability to distill complex information into clear compelling visuals for senior leadership.
Required qualifications capabilities and skills:
- Bachelors degree in Data Science Business Analytics Information Technology or a related field.
- 6 years of proven experience in data analysis reporting and business intelligence
- Proficiency in Excel with advanced skills in data manipulation pivot tables and complex formula creation ensuring efficient data handling and analysis.
- Proficiency in BI tools such as Alteryx Tableau and SQL.
- Strong analytical and problemsolving skills with attention to detail.
- Excellent communication and collaboration skills.
- Expertise in creating highimpact executive PowerPoint presentations with the ability to distill complex information into clear compelling visuals tailored for senior leadership.
- Ability to work independently and as part of a team in a fastpaced environment.
Required Experience:
Exec
Employment Type
Full-Time
