Controller - Rooms
Controller - Rooms
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Why Ballys
Ballys Corporation is a global casinoentertainment company with a growing omnichannel presence currently owning and managing 15 casinos across 10 states a golf course in New York a horse racetrack in Colorado and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle UK further expands its international footprint and enhances its diverse entertainment offerings. It also owns Ballys Interactive International formerly Gamesys Group a leading global interactive gaming operator Bally Bet a firstinclass sports betting platform and Bally Casino a growing iCasino platform.
With 10600 employees the Companys casino operations include approximately 15300 slot machines 580 table games and 3800 hotel rooms. Ballys also has rights to developable land in Las Vegas post the closure of the Tropicana.
Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (Queen) the above portfolio is expected to be supplemented with four additional casinos across three states one of which will be an additional state that expands Ballys jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees and operations that currently include approximately 2400 slot machines 50 table games and 150 hotel rooms to the Ballys portfolio. Ballys will also become the successor of Queens significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).
The Role:
Responsible for the efficient operation of the rooming process including arrangements such as the preblocking preregistration and final checkin of guests based upon time of arrival special requests and play based value. Working alongside your coworkers to reach all your goals as one team.
Responsibilities:
Authorized to view only the preapproved room comping level; this position does not have authority to change information.
Responsible for posting charges and settling folios for individuals and groups as well as resolving dueouts and completing express checkouts.
Maintains accuracy within accommodation availability.
Completes the nonzero balance report on a regular and ongoing basis.
Handles incoming calls regarding same day billing inquiries.
Expected to streamline departmental operations through the continuous assessment of policies and procedures work processes and program effectiveness/value.
Helps to maintain and enhance a safe secure and comfortable environment for our guests.
Empowered to ensure that customers complaints/problems/issues are handled in an effective prompt and courteous manner.
Demonstrates a positive demeanor to customers both internal and external always.
Other Duties as assigned
Qualifications:
Outstanding public relations communication and interpersonal skills.
Professional appearance.
Whats in it for you:
- Competitive Salary with annual performance reviews
- Comprehensive health coverage plan that includes medical dental and vision
- 401(K)/ Company Match
- Access Perks and Childcare discounts
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Let Ballys Bet on You We cant wait to meet you!
Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE.
Employment Type
Full-Time
