Supervisor Licensing
Supervisor Licensing
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Salary Not Disclosed
1 Vacancy
Job Description
Location:
2721 N Central Ave Phoenix Arizona 85036 United States of AmericaCompany: Based in Phoenix AZ Oxford Life Insurance Company was founded in 1965 and is a member of AMERCO a publicly traded financial holding network. AMERCOs other significant holdings including UHaul International and Republic Western Insurance Company. Oxford is seeking an eager positive qualified servicefocused individual to join our team in Phoenix AZ.
Job Title: Supervisor Licensing & Contracting Department
Job Overview: We are looking for a positive individual with solid personal skills and technical experience to oversee the staff and operations of our agent Licensing and Contracting (L&C) department. This person will be responsible for onboarding training mentoring and directing the efforts of a small staff of direct reports working both onsite and remotely. The department is responsible for the timely and accurate processing of the contracting appointing continuing education termination and commissions activities of the independent agents that write our business. This department is one of eight that comprises our Operations division. The supervisor will work closely with the L&C team as well as with the other Operations departments Operations Management executives and the staff of the other functional departments at Oxford. A candidate successful in this role will have a strong work ethic be comfortable conducting the critical conversations that come with managing people be flexible patient and selfdirected.
Responsibilities and Duties: This list is not exhaustive and may be supplemented as necessary.
Understand and coordinate the work efforts of the team
o Prioritizing critical tasks
o Monitoring teams efforts to ensure work is done accurately and efficiently.
Audit performance and results of team members and provide feedback in a positive
manner in person via video conference phone chat and email.
Work with corporate recruiter and Operations manager to recruit hire and onboard future
team members.
Coach train and encourage all team members to achieve all individual department
objectives measure the effectiveness of that coaching and provide followup as needed.
Handle written and verbal concerns escalated by team members and other company staff.
Document any employee performance or behavioral issues for regular review with
manager.
Identify and champion ongoing improvements to existing business processes.
Assist in the development of effective onboarding and ongoing training content.
Help develop and maintain effective departmental performance reporting dashboards.
Handle limited inbound and outbound agent calls as needed
Other related duties as they arise.
Qualifications:
Required:
High school diploma
Proficient with Microsoft Office (emphasis on Microsoft Excel)
Ability to analyze data
Ability to present information to others in an organized and clear manner
Ability to lead by example in performance behavior and attendance
Lead or other Supervisory/Management experience
Preferred:
Bachelors degree or equivalent work experience
Insurance industry related experience; preferably job knowledge/experience in Life
Insurance Annuities and Medicare Supplement
Company Benefits:
Health insurance/benefits (including medical dental & vision)
401K
Employee Stock Ownership Plan (ESOP)
Stateoftheart onsite gym
Life insurance
Business and travel insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products cell phone plans hotels and more
Commuter benefits program
Paid holidays vacation and sick days
Inhouse cafe featuring options for all diets (Phoenix location only)
Pretax Dependent Care and Flex Spending Account
Get Fit and Alternative Insurance Rebate Program
UHaul Holding Company and its family of companies including UHaul International Inc. (UHaul) continually strives to create a culture of health and wellness. Consistent with applicable state law UHaul will not hire or rehire individuals who use nicotine products. The states in which UHaul will decline to hire nicotine users are: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Pennsylvania Texas Utah Vermont Virginia and Washington. UHaul has observed this hiring practice since February 1 2020 as part of our commitment to a healthy work environment for our team.
UHaul is an equal opportunity employer. All applicants for employment will be considered without regard to race color religion sex national origin physical or mental disability veteran status or any other basis protected by applicable federal provincial state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Required Experience:
Manager
Employment Type
Full-Time
