Pharmacy Operations - Senior Analyst

At CVS Health were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nations leading health solutions company we reach millions of Americans through our local presence digital channels and more than 300000 purposedriven colleagues caring for people where when and how they choose in a way that is uniquely more connected more convenient and more compassionate. And we do it all with heart each and every day.

Position Summary
The Pharmacy Operations Senior Analyst role is an ambassador and subject matter expert for field and store team operations as it pertains to the oversight of policies and procedures to ensure our retail pharmacies are compliant with applicable retail compliance programs state federal and Board of Pharmacy laws/regulations. This senior analyst will also lead a team that supports Prescription Drug Monitoring Program (PMP) regulations through backend PMP reporting PMP error corrections and supplementary activity related to submission to PMP programs. This person will act as the functional liaison between legal/regulatory IT partners data vendors and internal crossfunctional teams in meetings and for projects related to ensuring compliance to state and federal laws and regulations particularly related to State Controlled Substance Reporting programs. The senior analyst will have key decisionmaking responsibilities to deliver expected outcomes. This senior analyst may be tasked with additional ad hoc projects support related to RxConnect system enhancements publishing store communications and collaborating with key stakeholders to drive compliance solutions and on deliverables. Being comfortable wearing both the operational and technical hats of this role will be a key to success.

Required Qualifications

• 3 years experience serving as a mentor to direct and/or indirect reports

• 3 years of fulltime work experience in a retail field support and/or corporate environment

• 3 years experience using RxConnect

• 3 years Pharmacy Operations experience

• 3 years experience building and delivering leadershipfacing presentations and materials.

• 3 years experience analyzing and synthesizing data.

• 3 years experience successfully building reports and dashboards to communicate data trends and forecasts.

• 3 year experience analyzing regulatory/compliance related matters.

• Demonstrated understanding of Pharmacy Operations

• Proven ability to handle complex detailed dataoriented tasks with a high degree of accuracy.

• Proven ability to develop positive working relationships with others and lead others on projects with strong project management and interpersonal skills.

• Proven ability to work independently and make responsible decisions including but not limited to independently managing conflicting priorities.

• Strong problem solving and analytical skills and ability to absorb complex technical processes.

• Excellent communication skills both written and verbal and comfortable speaking with leadership team

• Aptitude for learning and development

• Strong interpersonal skills as demonstrated by successful collaboration to achieve shared goals.

• Strong time management skills evidenced by experience being accountable to multiple deliverables on staggered deadlines.

• Strong ability to build fast credible relationships with leaders peers and clients.

• Proven track record of high performance

• Demonstrated growth mindset and willingness to learn and accept feedback.

• SQL knowledge

• Intermediate proficiency in Microsoft Word Excel PowerPoint Power BI and Outlook

• Travel up to 10 travel may be required based on needs of the business.

Preferred Qualifications

• 4 years experience managing teams with direct and/or indirect reports

• 4 years experience serving as a mentor to direct and/or indirect reports

• 4 years of fulltime work experience in a retail and/or corporate environment

• 4 years experience using RxConnect.

• 4 years Pharmacy Operations experience

• 4 years experience building and delivering leadershipfacing presentations and materials.

• 4 years experience analyzing and synthesizing data.

• 4 years experience successfully building reports and dashboards to communicate data trends and forecasts.

• 4 year experience analyzing regulatory/compliance related matters.

• Ability to understand and use database software such as Oracle including writing basic SQL queries.

• Advanced experience in Microsoft Office Suite specifically Excel Word PowerPoint Outlook & Teams

• Experience building and leading a highperforming team

• Advanced awareness of problem solving and decisionmaking skills

• Advanced level skills with Microsoft Word Excel PowerPoint and Outlook

• Ability to influence leaders to change thinking.

• Advanced Degree

Education

• Bachelors Degree or equivalent experience

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual fulltime salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience education geography and other relevant factors. This position is eligible for a CVS Health bonus commission or shortterm incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers patients members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages our great benefits include:

• Affordable medical plan options a 401(k) plan (including matching company contributions) and an employee stock purchase plan.

• Nocost programs for all colleagues including wellness screenings tobacco cessation and weight management programs confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off flexible work schedules family leave dependent care resources colleague assistance programs tuition assistance retiree medical access and many other benefits depending on eligibility.

For more information visit anticipate the application window for this opening will close on: 05/05/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal state and local laws.