IB Team Lead Inbound Operations
IB Team Lead Inbound Operations
Posted on :
19-04-2025
Employer Active
1 Vacancy
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Job Description
At Amazon we strive to be Earths most customercentric company where people can find and discover anything they want to buy online. We hire the worlds brightest minds offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. Were making history and the good news is weve only just begun.
Key job responsibilities
o Daily Management of shift
o Administrative management of associates
o Job allocation to associates
o Monitoring and mentoring of associates on productivity quality and safety.
o Analysis of the data reports to identify performance bottlenecks and improve the performance
o Monitor status of problem solve queues
o Responsible for shift quality and associated action plans
o Preparing and implementing training and development plans for associates
o Conduct a 4M and 5S audit for the respective work stations on a daily basis
o Implement the formal process control and process improvement mechanisms such as Kaizen
o Continuously improve the through put and attain a sustained level of delivery performance improvement
o Standin for Area Manager
Bachelors degree
Speak write and read fluently in English
Experience with Microsoft Office products and applications
1. Proficiency in MS Excel knowledge of macros an added advantage)
2. Good in data analytics
3. Knowledge of problem solve tools
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
o Daily Management of shift
o Administrative management of associates
o Job allocation to associates
o Monitoring and mentoring of associates on productivity quality and safety.
o Analysis of the data reports to identify performance bottlenecks and improve the performance
o Monitor status of problem solve queues
o Responsible for shift quality and associated action plans
o Preparing and implementing training and development plans for associates
o Conduct a 4M and 5S audit for the respective work stations on a daily basis
o Implement the formal process control and process improvement mechanisms such as Kaizen
o Continuously improve the through put and attain a sustained level of delivery performance improvement
o Standin for Area Manager
Bachelors degree
Speak write and read fluently in English
Experience with Microsoft Office products and applications
1. Proficiency in MS Excel knowledge of macros an added advantage)
2. Good in data analytics
3. Knowledge of problem solve tools
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type
Full-Time
Department / Functional Area
Key Skills
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