Military Services Coordinator

Military Services Coordinator
Charleston Southern University

Position Summary

The Military Services Coordinator will serve as the primary point of contact for veteran and militaryaffiliated students at Charleston Southern University. This role is responsible for the accurate and timely processing of educational benefits for eligible students under the U.S. Department of Veterans Affairs (VA). The Military Services Coordinator will ensure compliance with federal state and institutional policies while providing exemplary support and guidance to students using VA educational benefits.

Key Responsibilities

• Certify Enrollment: Review certify and submit veteran and dependent student enrollment information to the U.S. Department of Veterans Affairs in a timely manner.
• Maintain Knowledge: Stay current on all VA educational programs state and federal regulations and University policies related to militaryaffiliated students.
• Liaison for Payment Issues: Act as a liaison between students and the VA providing support to resolve payment issues and ensuring accurate processing of benefits.
• Documentation Management: Collect prepare and maintain required documentation in compliance with federal state and institutional policy and guidelines ensuring all records are accurate and up to date.
• Collaboration and Support: Collaborate with various on and offcampus entities such as the Veterans Affairs Registrar Financial Aid Student Life and community organizations to provide comprehensive support to militaryaffiliated students.
• Student Advising: Provide guidance and advisement to students regarding VA benefits financial aid and other University services.
• Compliance and Reporting: Ensure compliance with federal state and institutional policies; prepare and submit necessary reports to the VA and other relevant institutions.
• Training and Outreach: Conduct workshops orientations and training sessions for students staff and faculty on VA educational benefits and services.

Skills and Abilities

• Demonstrated ability to organize prioritize and manage work effectively meeting deadlines in a fastpaced environment.
• Strong interpersonal and communication skills with the ability to interact professionally with students staff and external agencies.
• Proficiency in using computer programs including databases spreadsheets and other office applications.
• Strong analytical and problemsolving skills with attention to detail.

Preferred Qualifications

• Experience in higher education or military services.
• Experience with VArelated websites.

This job description is intended to outline the general responsibilities and requirements of the position. It is not an exhaustive list of all duties responsibilities and skills required.

Essential Job Functions

Certain jobs at Charleston Southern University may require specific physical and/or mental abilities and the hiring manager will provide additional information and provision of requests for reasonable accommodation if needed. Regular ontime attendance is one essential job function of this position.

This job description is not designed to contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties responsibilities and activities may change or be assigned at any time with or without notice.

This position will remain open until it is filled.

Qualifications

Education

Bachelors degree in a related field (e.g. Education Counseling or Social Services) preferred.

Experience

• Previous experience with Enrollment and working with veterans in an academic or administrative setting.
• Knowledge of VA educational benefits and procedures.

Application Process

Interested candidates should submit a resume cover letter (if available) and faith statement and answer all mandatory application questions. Applications will be reviewed on a rolling basis until the position is filled.

About CSU

Located near historic Charleston South Carolina Charleston Southern University is a comprehensive institution offering a liberal arts curriculum to over 3600 students and offers over 60 majors and graduate programs in Education Business Criminal Justice and Nursing. The mission of the University is promoting academic excellence in a Christian environment and the vision is to be a Christian University nationally recognized for integrating faith in learning leading and serving. Charleston Southern has nationally accredited programs in nursing business education music and athletics and a budget of approximately $60 million. Affiliated with the South Carolina Baptist Convention Charleston Southern employs faculty and staff who are professing Christians. For more information about the University please visit .

Charleston Southern University is an Equal Opportunity Employer

This job description outlines the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.

Charleston Southern University is a Christian university and tobaccofree campus. We do not illegally discriminate on the basis of race age color national or ethnic origin disability sex religion genetic information veteran or military status or any other basis on which the University is prohibited from discrimination under local state or federal law in its employment or in the provision of its services including but not limited to its programs and activities admissions educational policies scholarship and loan programs and athletic and Universityadministered programs. In order to fulfill its purpose the University may discriminate on the basis of religion in employment. The University has been granted exemption from certain regulations promulgated under Title IX of the Education Amendments of 1972 which conflict with the Universitys religious tenets and core values.