Service Advisor
Service Advisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Summary:
Griffith Ford Seguin is seeking a highly motivated and customeroriented individual to join our team as a Full Time Service Advisor. This individual will be responsible for ensuring a positive and efficient experience for all our customers at our Seguin Texas location. As a Service Advisor you will play a vital role in providing exceptional customer service and managing the service process from beginning to end.
Compensation & Benefits:
This is a Full Time position with a monthly salary range of $3000 to $9000 paid biweekly. In addition to competitive compensation we offer our employees a comprehensive benefits package including medical dental and vision insurance 401(k) plan paid time off and opportunities for career advancement.
Responsibilities:
Greet and assist customers in a friendly and professional manner
Listen to customers concerns and accurately determine their service needs
Create and maintain accurate service records for each customer
Communicate estimated costs and timeframes for service repairs to customers
Coordinate with technicians to provide timely and efficient service to customers
Upsell additional products and services to customers when applicable
Maintain a clean and organized work area
Follow all safety procedures and regulations
Provide exceptional customer service and address any customer complaints or concerns
Keep up to date with product knowledge and industry trends
Requirements:
High school diploma or equivalent some college preferred
Minimum of 2 years of customer service experience preferably in the auto industry
Strong communication and interpersonal skills
Detailoriented with strong organizational and timemanagement abilities
Ability to work in a fastpaced environment and handle multiple tasks simultaneously
Proficient computer skills and ability to navigate various software programs
Willingness to work flexible hours including evenings and weekends
Valid drivers license with a clean driving record
EEOC Statement:
Griffith Ford Seguin is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status sexual orientation gender identity or any other characteristic protected by law. We are committed to building a diverse and inclusive workplace and welcome talented individuals from all backgrounds to join our team.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
