Digital Support Apprentice
Digital Support Apprentice
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Salary Not Disclosed
1 Vacancy
Job Description
About us:
Caledonian Financial Management are a firm of highly qualified Financial Advisors based in East Kilbride.
Overview:
You will be working for a company who has supported a QA Apprentice before so you are in safe hands! The purpose of the role is to provide support to the business in accordance with all documented processes and procedures.
What will you be doing
- Maintain compliant client records on IO you will use this system to keep an uptodate client record management system. By the end of your apprenticeship you will be an expert on iO.
- Gather plan information to create client portfolio report from IO and check for accuracy.
- Upload documents to Standard Life portal.
- Manage own diary using Microsoft Outlook and liaise with CSE to ensure review documentation is prepared within agreed timescales.
- Handle client queries and prepare remainder of client packs in preparation of meetings.
- Produce client specific reports i.e. CashCalc and Selectapension.
- Produce and finalise Annual Review Letters (ARLs).
- Produce and process letters of authority and track to completion ensuring all relevant information has been obtained.
What skills and qualities should you have
- Remaining compliant at all times.
- Maintain and develop skills and knowledge via Continuing Professional Development (CPD).
- Ability to manage own workload.
- Excellent attention to detail.
- Ability to work under pressure to meet specific time deadlines.
- Good communication skills and telephone manner.
- Articulate numerate and ability to maintain the highest degree of integrity and confidentiality.
- Drive desire and commitment to progress personally within Financial Services.
Drive location not duties:
Please Note Being able to drive is preferred but not essential as long as you are within an hour commute.
Working week:
Monday Thursday 9am 5pm
Friday is from 9am 4pm.
Salary:
20000 per annum.
Benefits:
- Salary increase to 21k after completion of apprenticeship.
- Opportunity to go on and study for other financial services qualifications.
- Room for progression.
- Pension scheme.
- Death in service setup.
Future prospects:
90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.
Important information:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in help you develop all the skills you need to be successful in your job role and pass your assessments and can provide one to one support.
Starting with insights into your current potential they plan your growth in a programmatic way close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.
On completion as well as the valuable work experience you have gained you get a nationally recognised qualification atSCQF Level 6.
If you are interested in starting your career and receiving a work based qualification at the same timeAPPLY NOW!
Employment Type
Trainee
