Assistant Restaurant Banqueting Manager - London Marriott Hotel Maida Vale
Assistant Restaurant Banqueting Manager - London Marriott Hotel Maida Vale
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Job Description
JOB SUMMARY
Explore our very big world.
We are looking for a passionate Assistant Restaurant & Banqueting Manager to join our wonderful team at London Marriott Hotel Maida Vale.
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself join a team where everyone has a voice. Be inspired by whats possible and discover your own future. Begin your purpose belong to a global community and become the best version of you. At you.
The impact youll make.
First impressions are everything. And youll set the tone for every guests stay. With a genuinely warm welcome youll be ready with answers to any questions and happy to offer information about hotel services facilities and the local area. Anything to help make their visit that bit more special. And creating the smoothest checkout experience youll make sure they leave us happy too.
Perks you deserve.
Youll be supported in and out of the workplace through:
- Discounts on hotel rooms gift shop items food and beverage
- Learning and development opportunities
- Recognition programs
- Wellbeing programs
- Encouraging management
- Teamspirited colleagues
WHY WORK WITH US
In addition to the benefits you would expect being part of a brand of our calibreyou will also be offered:
A unique opportunity to be part of an award winning international brand where we celebrate your unique talent
Part of Marriott International the largest hospitality brand in the world this means national and internal promotion opportunities for the right candidates. The sky is your limit here
World class training and developmentprogrammes tailored to enhancing your skills and help you grow within the Marriott family.
Work alongside some amazing talent award winning experienced hospitality professionals
Discounted room nights meals and spa accessbecause your well being means so much
Access to fabulous and flexible benefits to help you in and out of work including health and life assurance
Access to major high street discounts so you can treat your friends and family as required
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 3 years experience in the food and beverage culinary or related professional area.
OR
2year degree from an accredited university in Food Service Management Hotel and Restaurant Management Hospitality Business Administration or related major; 1 year experience in the food and beverage culinary or related professional area.
CORE WORK ACTIVITIES
Assisting in Food and Beverage Operations
Creates and nurtures a property environment that emphasizes motivation empowerment teamwork continuous improvement and a passion for providing service.
Provides excellent customer service to all employees.
Responds quickly and proactively to employees concerns.
Uses coaching skills throughout the property.
Demonstrates self confidence energy and enthusiasm.
Motivates and encourages staff to solve guest and employee related concerns.
Ensuring Exceptional Customer Service
Provides excellent customer service.
Responds quickly and proactively to guests concerns.
Understands the brands service culture.
Sets service expectations for all guests internally and externally.
Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
Follows up to ensure complaints have been addressed to the guests satisfaction.
Develops a relationship with all guests to build repeated clientele internally and externally.
Additional Responsibilities as Assigned
Complies with all corporate accounting procedures.
Assists GM as needed with annual Quality audit.
LONDON MARRIOTT MAIDA VALE
Surrounded by legendary attractions London Marriott Hotel Maida Vale is a stylish fixture on the Northwest London cityscape. Here we celebrate our uniqueness. We celebrate the dreamers who make their own mark and with good reason.
We are effortlessly cool situated just round the corner from the famous Abbey Road Studios and our people are the heartbeat of our hotel. Turn new experiences into lasting memories at London Marriott Hotel Maida Vale.
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Manager
Employment Type
Full-Time
