Snr RevOps Manager Hybrid
Snr RevOps Manager Hybrid
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Job Description
About KnowBe4
KnowBe4 the provider of the worlds largest security awareness training and simulated phishing platform is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions every day.
Fortune has ranked us as a best place to work for women for millennials and in technology for four years in a row! We have been certified as a Great Place To Work in 8 countries plus weve earned numerous other prestigious awards including Glassdoors Best Places To Work.
Our team values radical transparency extreme ownership and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or inperson we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings there is always something exciting happening at KnowBe4.
The Revenue Operations team ensures KnowBe4s revenue engineruns at maximum effectiveness and efficiency. We are instrumental insetting gotomarket strategy and ensuring flawless anrations against the strategy. As the Snr. Revenue Operations Manager youll design and implement the rhythm of the business and related processes. In this role youll collaborate closely with our revenue leadership including leaders from Marketing Sales Channel and Customer Success to drive performance through every level of those revenue segmentations.
Responsibilities:
- Develop and implement the rhythm of the business. This includes our New Customer CrossSell/Upsell and CSM teams as well as Marketing and Channel.
- Partner with Revenue leaders to execute the rhythm of the business meetings such as forecast pipeline business and rep performance reviews among others
- Collaborate with the VP Revenue Systems and Analytics to design business requirements for any reporting needed to support rhythm of the business
- Communicate and prepare documentation on the Revenue Sector performance
- Rapidly identify and diagnose any Revenue improvement opportunities and recommend improvement initiatives
- Define actionable plans and roadmaps align crossfunctional stakeholders and lead successful implementation of large and complex change initiatives
- Maintain key reporting capabilities within the Egress Salesforce instance to ensure accurate data visibility streamlined decisionmaking and seamless business operations. This includes tracking pipeline health sales performance customer engagement and key operational metrics.
Requirements:
- Bachelors degree or equivalent practical experience
- MBA or Masters degree (preferred)
- Minimum 7 years of experience with revenue operations in a Software as a Service (SaaS) company
- Minimum 3 years of experience working directly with BusinesstoBusiness SaaS sales teams
- Minimum 3 years of people management experience
- Strong Excel/Sheet/Slides knowledge
- Experience with cloudbased enterprise software using CRM tools such as Salesforce
- Experience with effectively communicating across organizations geographies and cultures
- Ability to remove ambiguity and drive efficiency by creating documentation and new business processes
- Skilled at developing relationships and trust across crossfunctional stakeholders
- Excellent communication and presentation skills with the ability to take complex ambiguous topics and bring structure and clarity for the revenue organization
- Excellent business acumen and problemsolving skills
- Ability to work with data and pull insights from the data
Our Fantastic Benefits
Individuals seeking employment at KnowBe4 are considered without prejudice to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity sexual orientation or any other characteristic protected under applicable federal state or local law. If you require reasonable accommodation in completing this application interviewing completing any preemployment testing or otherwise participating in the employee selection process please visit recruitment agencies please.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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