Global Lead Sales Data Operations

Position Title: Lead Sales Data Operations

Location: Bangalore India (in office required)

About Rubrik:

Rubrik is the fastestgrowing enterprise startup in Silicon Valley revolutionizing cloud data management. Following our IPO in April 2024 we achieved $1B ARR with 38 YoY growth (Q3 2025 earnings). We tackle complex highimpact challenges leveraging AI to drive innovation and efficiency in sales and beyond.

About this role:

Rubrik is seeking a dynamic and detailoriented Sales Data Operations Lead based in our Bangalore India office to elevate our data management processes and drive operational excellence. In this pivotal role you will guide a team of talented Data Operation Analysts collaborate with crossfunctional teams and have the exciting opportunity to explore and implement AI solutions to drive data cleanliness and accuracy. If you are passionate about data governance thrive in a collaborative environment and have a proactive mindset for continuous improvement this is your chance to make a significant impact at a leadingedge tech company. Join us and be a part of a team that transforms the way organizations manage and protect their data!

Responsibilities:

Leadership and Team Management:

• Lead a team of 23 Data Operations Analysts to ensure effective data management and maintenance in Rubriks CRM.
• Guide and mentor team members providing support and performance feedback.
• Foster a collaborative and highperformance team environment.
• Delegate tasks effectively to ensure timely completion of objectives.

Data Maintenance and Quality:

• Oversee the data entry processes to ensure accurate and timely updates in CRM Account records.
• Utilize data enrichment tools like D&B Hoovers and ZoomInfo to validate Account records.
• Regularly review and clean duplicates perform merge actions and update outdated or irrelevant data in the CRM.
• Manage the queue of data change requests and ensure adherence to SLA guidelines.
• Conduct regular data audits to identify inaccuracies or inconsistencies and take corrective action.

Crossfunctional Collaboration:

• Collaborate with operational teams (Marketing Customer Support and IT) to ensure data accuracy and identify areas not aligned with data governance policies.
• Conduct monthly Data Operations status meetings with key cross functional stakeholders.
• Proactively seek feedback from internal stakeholders to improve data quality processes and outputs.

Data Governance and Improvement:

• Conduct root cause analysis for data quality issues. Recommend and implement corrective actions.
• Proactively identify areas for improvement and implement innovative data management solutions.

Reporting and Documentation:

• Maintain comprehensive records of data maintenance activities and quality audits.
• Prepare regular reports on data quality and operational efficiency for senior management review.
• Ensure all processes and changes are welldocumented and easily accessible for audit and training purposes.

Requirements:

• 5 years of experience in Salesforce Sales Cloud and data management/operations.
• 3 years of proven people manager experience is required (small teams of 25 Analysts)
• Proven experience in data governance principles and data quality frameworks and tools such as ZoomInfo D&B Hoovers etc.
• Detailoriented with excellent organizational and time management skills.
• Experience with CRMFusion DemandTools is a plus.
• Strong ability to work effectively in a team environment and collaborate with crossfunctional teams.
• Excellent analytical and problemsolving skills with a keen attention to detail.
• Excellent written and verbal English communication skills.
• Proactive approach to identifying areas for improvement and implementing innovative solutions.
• BA/BS degree or equivalent practical experience.

This position reports to the Director of Sales Process & Systems located at Rubriks US HQ

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