The objective for a Telemarketer is to establish familiarity with department processes and procedures including product and best practices. A Telemarketer will be responsible for making outbound warm callings specific to campaigns that encourage appointment setting and fielding all inbound lead sources including inbound calls online form submission and service tip leads. Telemarketers will also be responsible for special event marketing efforts including branch open houses and CUSA event support.
Your Impact
Qualifies marketing generated leads including leads scored by marketing automation. Identifies the hand raisers and prospects who initiate contact via phone calls chat sessions and emails. Responsible for event recruitment. Coordinates special events specific to a branch or region. Handles questions and objections. Handles inbound calls. Where possible segregates outgoing calls from incoming calls chats and emails.
About You: The Skills & Expertise You Bring
HS Diploma GED or equivalent experience required plus less than one year of related experience. Minimum Associates Degree or equivalent work experience. Experience with software/ printing /equipment/ electronics sales preferred but not required. Desire to initiate high volume of outbound calls. Ability to handle questions and objections. Ability to have a meaningful dialogue with Level C contacts. Aptitude to qualify leads. Eagerness to network social selling through organizations. Professional outgoing persistent personality traits. Excellent interpersonal and verbal communication skills. Must demonstrate in depth knowledge and understanding of the targeted audience. Strong engagement with the decision makers. Ability to work closely with outside reps. Must be able to think quickly and demonstrate knowledge of the products.
We are providing the anticipated hourly rate for this role: $19.46 $29.13 hourly
Company Overview
About our Company Canon U.S.A. Inc. is a leading provider of consumer businesstobusiness and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue its parent company Canon Inc. as of 2023 has ranked in the topfive overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon visit us at and connect with us on LinkedIn at
Hybrid This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
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