Manager II Outbound Sort NACF-Central Flow
Manager II Outbound Sort NACF-Central Flow
Posted on :
19-04-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
19-04-2025
Job Description
As an Area Manager II of Central Flow you will have the opportunity to manage and develop a team of flow leads who are tasked with the most analytical and impactful function of running Outbound Flow for Fulfillment Centers across Amazon. In the job you would be required to exercise superior analytical and problem solving skills as well as people management skills. You will be expected to work with the senior leadership of multiple Fulfillment Centers and set expectation on the support that central flow would provide and need from them. You would be responsible to work with cross functional teams in developing tools standards and best practices and will be coordinate the efforts with multiple Fulfillment centers across Europe. You are expected to have a steep learning curve in learning flow related tools and become a subject matter expert in flow management.
Key job responsibilities
Lead their respective departments shift by managing 1035 Flow Leads and supporting 1035 Distribution/Fulfillment Centers.
Drive network standards in relation to shift planning that has customerfacing impact and influences SVPlevel goals of Delivery Estimate Accuracy (DEA) Glance View Speed (GVS) and Fulfillment Center cost objectives.
Audit performance and improves processes as they are responsible for delivering results in key metrics that impact Amazons endcustomer.
Engage and develop their teams to work through ambiguous situations remove barriers and streamline processes that improve the teams efficiency in completing critical tasks.
Collaborate with Level 6 through Level 8 operations leaders to mitigate customer experience risk as well as deepdives barriers to customer promise in realtime.
Communicate clearly and provides consistent accurate documentation and/or direction as the primary escalation point for General Managers and Regional Directors.
Develop working relationships with stakeholders managers and peers recognizing discordant views and participates in constructive dialogue to resolve them.
Responsible for developing mentoring and coaching their team as they lead their department and shift.
Facilitate effective meetings and developmental conversations with their direct reports
Participate in the biannual Talent Review process manage Career Growth Actions through Rise and performance manage through Amazon standard processes
Drive the overall engagement and culture of their department.
Identify process gaps creates solutions and drive adoption of process changes across teams within their program including different shifts and crossfunction stakeholders.
Audit and ensure that all correction of error reports for customer facing units meet standards and continue to drive the business forward.
Work a flexible schedule/shift/work area including weekends nights and/or holidays
1 years of employee and performance management experience
Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
1 years of performance metrics process improvement or lean techniques experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Lead their respective departments shift by managing 1035 Flow Leads and supporting 1035 Distribution/Fulfillment Centers.
Drive network standards in relation to shift planning that has customerfacing impact and influences SVPlevel goals of Delivery Estimate Accuracy (DEA) Glance View Speed (GVS) and Fulfillment Center cost objectives.
Audit performance and improves processes as they are responsible for delivering results in key metrics that impact Amazons endcustomer.
Engage and develop their teams to work through ambiguous situations remove barriers and streamline processes that improve the teams efficiency in completing critical tasks.
Collaborate with Level 6 through Level 8 operations leaders to mitigate customer experience risk as well as deepdives barriers to customer promise in realtime.
Communicate clearly and provides consistent accurate documentation and/or direction as the primary escalation point for General Managers and Regional Directors.
Develop working relationships with stakeholders managers and peers recognizing discordant views and participates in constructive dialogue to resolve them.
Responsible for developing mentoring and coaching their team as they lead their department and shift.
Facilitate effective meetings and developmental conversations with their direct reports
Participate in the biannual Talent Review process manage Career Growth Actions through Rise and performance manage through Amazon standard processes
Drive the overall engagement and culture of their department.
Identify process gaps creates solutions and drive adoption of process changes across teams within their program including different shifts and crossfunction stakeholders.
Audit and ensure that all correction of error reports for customer facing units meet standards and continue to drive the business forward.
Work a flexible schedule/shift/work area including weekends nights and/or holidays
1 years of employee and performance management experience
Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
1 years of performance metrics process improvement or lean techniques experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
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