PS Manager Operations

Job Summary
Job Summary Under minimal supervision responsible for division operations pertaining to clinical management administrative financial personnel and organizational functions of the Division of Pediatric Hospital Medicine. In collaboration with the Division Chief and Department Administration provides strategic support and leadership in planning developing and implementing new programs to advance the mission and goals of the division and ensures ongoing quality of service in existing clinical education and research programs. Assists in evaluating current and proposed systems and procedures; recommends changes when necessary and assists in implementation of new processes. Acts as a catalyst between the division and its customers and staff to ensure continuity and quality of service and care.

Responsibilities
Essential Functions The Division Administrator is responsible for the administrative financial personnel and clinical management of the Division of Pediatric Hospital Medicine. In collaboration with the Division Chief and Department Administration the Division Administrator provides strategic support and leadership in planning developing and implementing new programs to advance the missions of the division; ensures ongoing quality of service in clinical research education and service programs. Manages and oversees operations for the divisions clinical and academic missions. Provides leadership to ensure quality patient care outcomes. Builds both cultural and support systems within the division to enable delivery of outstanding service to both internal and external customers. Monitors appropriateness and effectiveness of service and performance and implements improvement initiatives as appropriate. Ensures compliance with federal state and other regulatory requirements. Manages approximately 6 staff members including administrative and clinical research staff who provide support to the divisions clinical educational and research operations. Oversees recruitment selection and onboarding of new staff into the division. Communicates standards of behavior professional boundaries and job expectations; identifies and provides training and development opportunities; acts as a mentor and coach; evaluates and provides ongoing feedback on performance and addresses poor performance when needed. Creates and supports an environment of excellence that fosters teamwork collaboration respect and belonging where staff feel valued appreciated and recognized. Provides conflict resolution. Resolves problems and encourages open lines of communication with faculty and staff to ensure high employee morale and a professional healthy atmosphere. Participates in strategic planning and facilitates quality improvement efforts. Continually monitors operations programs physical properties and resource allocations. Proactively works to improve operations continually refining processes and addressing customer needs while focusing on the longterm strategic role of delivery. Participates in business development and department site expansions. May be required to participate on various division and departmental project management/improvement teams. Works collaboratively with Primary Childrens Hospital PCH administration maintaining strong institutional relationships between the division and PCH . Ensures operational efficiency of division operations at PCH . Coordinates and manages contract renewals and negotiations for the division in collaboration with division chief and department administration. Initiates workflow and business process analysis and provides project plans from recommendation to implementation. Evaluates and revises as necessary to maximize efficiency and effectiveness. Develops and implements policies and procedures for the division that are consistent with department and university policies. Partners with internal and external customers and markets and promotes new and existing services and programs. Serves as a resource and assists faculty in administrative procedures as well as problem solving. May participate in faculty recruitment and work closely with the credentialing specialist to ensure that providers are credentialed at the time of hire. Develops tests implements and evaluates new and creative approaches to meeting division and department goals. Integrates trends in healthcare and the field of pediatric hospital medicine to forecast future division and department needs for program development financial positions and nonfinancial resources. Performs monthly reviews and analysis on all division dashboard indicators and operational reports; meets regularly with division chief to review progress on issues that impact division operations. Develops and administers the divisions annual budget of >$14M and is responsible for monitoring financial performance. Oversees the preparation of quarterly written variance analysis reports compiled by the divisions accountant for department administration. Oversees reconciliation of division operating accounts on a monthly basis. Approves purchase requests travel reimbursements and invoices in accordance with division and department policies and procedures. Reviews financials with division chief and division accountant on a monthly basis; identifies possible budget variance concerns and addresses as needed. Develops methods for fiscal analysis conducts financial and quantitative analysis and monitors existing programs and services. Identifies and implements strategies for timely efficient and compliant physician billing reduction costs and quality improvement of care/service for meeting the financial performance goals of the department and division. Ensures optimal utilization of all available financial resources including operating funds and external support. In collaboration with the divisions research team oversees the administrative and financial aspects of all division research activities. Disclaimer This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to the job. Comments Must possess strong understanding of clinical and academic operations in order to make sound decisions and operate with respect to complex issues and institution/business requirements. Must be able to apply critical thinking to assess feasibility of decisions and have analytical ability sufficient to evaluate data and make recommendations regarding operations and budgets. A collaborative creative flexible and proactive approach to managing the divisions business and its clinical academic and educational missions is critical to the divisions development and ongoing success. Work Environment and Level of Frequency typically required Nearly Continuously: Office environment. Physical Requirements and Level of Frequency that may be required Nearly Continuously: Sitting hearing listening talking. Often: Repetitive hand motion (such as typing) walking. Seldom: Bending reaching overhead.

Minimum Qualifications
Requires a Bachelors degree in a related area of assignment or equivalency (one year of education can be substituted for two years of related work experience). Four years of progressively more responsible management experience. Background knowledge of assigned departments area of specialization in order to analyze plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Masters degree in a related area may be preferred. This position is patientsensitive and must fulfill all associated requirements. We protect our patients coworkers and community by requiring all patientsensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.