Senior Manager Software Engineering - Telemetry Systems
Senior Manager Software Engineering - Telemetry Systems
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$ 202000 - 252000
1 Vacancy
Job Description
Your opportunity
The Telemetry Platform group at New Relic builds the platform and foundational services for secure automated reliable and dynamic ingestion and processing of streaming telemetry data. As a Senior Engineering Manager youll guide engineers that are in charge of a critical part of our Full Stack Observability products.
You will join a team that is an integral part of almost every line of business at New Relic. Balancing the needs of internal and external stakeholders while moving forward with your own initiatives takes finely tuned negotiation skills risk/reward analysis as well as a cando positive attitude.
We are seeking an experienced Senior Engineering Manager to lead teams of engineers in designing developing and optimizing cuttingedge telemetry systems that power realtime data solutions for Full Stack Observability. In this role you will oversee the endtoend development lifecycle of telemetry products from concept to deployment ensuring high performance scalability and reliability. You will collaborate with crossfunctional teams drive technical strategy and mentor engineering talent to deliver innovative solutions that align with our mission to be the worlds greatest observability platform.
What youll do
- Leadership Skills: Manage and mentor teams of 1517 engineers including software hardware and systems specialists fostering a culture of collaboration innovation and technical excellence. Engagement and managing with positivity and empathy is a critical success factor. Advocates and aides in problem solving for the team.
- Project Oversight: Direct the planning and delivery of telemetry projects ensuring they meet deadlines budgets and quality standards. Oversee multiple concurrent initiatives from prototype to production.
- Technical Strategy: Define and implement the engineering roadmap for telemetry systems including data acquisition transmission and processing technologies. Anticipate industry trends to keep solutions ahead of the curve.
- CrossFunctional Collaboration: Partner with product managers technical architects and business leaders to align engineering efforts with customer needs and company goals. Act as a technical liaison with external stakeholders including clients and vendors. Communicates technical complexity with ease to both technical and nontechnical audiences.
- Managing Upward: Proactively manages upward communication and escalations ensuring leadership is informed of critical issues risks and progress while driving timely resolution of blockers.
- Process Improvement: Establish and refine engineering processes including uptime SLA improvements agile methodologies oncall support rotations improvements to enhance team productivity and product reliability keeping operational paranoia as top priority.
- Talent Development: Recruit toptier engineering talent provide career growth opportunities and conduct performance evaluations to build a highperforming team.
- Risk Management: Identify technical risks in telemetry system development (e.g. data integrity security scalability) and implement mitigation strategies.
- Innovation: Drive research and development efforts to explore new telemetry technologies such as advanced sensors wireless protocols or cloudbased analytics platforms.
This role requires
- Education: Bachelors degree in Computer Science Systems Engineering or a related field.
- Experience: 10 years of engineering experience in technologies such as Java C AWS/Azure Kafka in multicloud environments. Other nicetohave technologies include Rust Go GraphQL and some smaller scale databases.
- 7 years in a leadership role managing technical teams using scrumagile. Proven track record in telemetry IoT or realtime streaming data systems development with high reliability fault tolerance built in.
- Experience with observability platforms New Relic DataDog Dynatrace Splunk or Elastic.
Bonus points if you have
- Project management Scrum/Agile/SAFE framework experience in an enterprise setting
- Experience with operating in a public cloud with multicloud technologies (AWS Azure GCP Private Cloud)
- Experience with continuous delivery devops principles and DORA metrics
Please note that visa sponsorship is not available for this position.
#LIJM2 #LIRemote
The pay range below represents a reasonable estimate of salary for the listed position. This role may be eligible for the corporate bonus plan. Pay within this range varies by work location and may also depend on jobrelated factors such as an applicants skills qualifications and experience.
New Relic provides a variety of benefits for this role including healthcare dental vision parental leave and planning and mental health benefits a 401(k) plan and match 11 paid holidays volunteer time off paid timeoff a discounted employee stock purchase plan and other competitive benefits designed to improve the lives of our employees.
Estimated Base Pay Range
$202000 $252000 USD
Fostering a diverse welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best most authentic selves to work every day. We celebrate our talented Relics different backgrounds and abilities and recognize the different paths they took to reach us including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. Were looking for people who feel connected to our mission and values not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process please reach out to .
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success including fully officebased fully remote or hybrid.
Our hiring process
In compliance with applicable law all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including but not limited to theSan Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes and will not pay fees to any thirdparty agency or company that does not have a signed agreement with New Relic.
Candidates are evaluated based on qualifications regardless of race religion ethnicity national origin sex sexual orientation gender expression or identity age disability neurodiversity veteran or marital status political viewpoint or other legally protected characteristics.
Review our Applicant Privacy Notice at Experience:
Senior Manager
Employment Type
Full Time
Key Skills
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