This role offers a unique opportunity to make a significant impact in a highgrowth environment where your ability to identify communicate and drive improvements will be essential. You will build and manage direct relationships with toptier vendors coordinating problemsolving efforts to ensure a seamless vendor experience and smooth business operations.
We are looking for individuals with strong communication and analytical skills a passion for process optimization and a knack for problemsolving. If youre driven to dive into the details take ownership and thrive in a fastpaced environment this is the career opportunity youve been searching for!
About the Role:
The successful candidate will join the Global Finance Operations team and take responsibility for enhancing the vendor experience and managing complex dispute resolutions.
Key Responsibilities:
Identify the root causes of issues within the Accounts Payable function or Amazons internal systems and lead initiatives to resolve these problems. This includes conducting followups communicating opportunities for improvement and agreeing on action plans.
Analyze supplier trends and manage mediation efforts based on these insights.
Serve as the primary point of contact for top Amazon suppliers aiming to build strong business relationships foster trust and resolve conflicts to prevent shipment holds or disruptions to business operations.
Prepare and maintain vendor health scorecards conduct regular reviews and proactively address vendor accounts at risk of delivery holds by managing account balances.
Address vendor inquiries and concerns related to their accounts ensuring they are familiar with and use Amazons tools effectively.
Additional Responsibilities:
Analyze operational performance metrics and present data to both vendors and internal teams.
Work independently with meticulous attention to detail quickly identifying and resolving discrepancies variances and failures.
Collaborate with Retail and Finance teams to prioritize vendor account management aligning on business decisions objectives and communication strategies.
Be flexible to work in various shifts including nights weekends and holidays as business needs dictate.
Key job responsibilities
Identify root causes of issues within the Accounts Payable function or Amazons internal systems and lead initiatives to resolve them. This includes conducting followup actions communicating areas for improvement and agreeing on corrective action plans.
Analyze key supplier trends to guide mediation efforts based on insights ensuring smooth supplier interactions and issue resolution.
Serve as the primary point of contact for top Amazon suppliers fostering strong business relationships building mutual trust and resolving conflicts to prevent shipment delays or business interruptions.
Prepare and manage vendor health scorecards conducting regular reviews and proactively identifying atrisk vendor accounts to avoid delivery holds by working on account balances.
Address vendor inquiries and concerns regarding their accounts ensuring they are fully equipped to use Amazons tools effectively for smooth interactions.
Experience using data to influence business decisions
Masters/Bachelors degree with 8 years of postqualification experience in Shared Services Accounts Payable
3 years of project management experience working crossfunctionally with technical and nontechnical teams
Strong customer focus (both internal and external)
Demonstrated ability to work independently in ambiguous situations
Resultsoriented work ethic with a strong desire to exceed expectations
Excellent interpersonal written and oral communication skills
Work a flexible schedule/shift/work area including weekends nights and/or holidays
2 years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
Experience in TM1 Data Warehouse and SQL
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