Account Manager

Join our powerful and diverse team at Jellyfish as an Account Manager and contribute to our global network of experienced individuals who are dedicated to inspiring clients partners and each other through exceptional client management. You will be reporting to the Client Partner you will create impact within our Client management capability.

We are seeking someone who can effectively lead discussions about the solutions we provide for a client how it affects them and how it impacts the wider business.

Your primary responsibilities will include:

• Articulates client business objectives and how our work delivers on those objectives.
• Supports the client team by independently implementing everyday Fundamental Tools (such as client playbook updates meeting notes Salesforce data accuracy etc. for Client Management.
• Take ownership for a specific area of our work with a client such as serving as the main contact on a brand or channel.
• Support brief development.
• Understands Jellyfish best practices and takes action to improve the quality of service provided to their clients.
• Coordinate across capabilities autonomously to manage client needs.
• Understand one or more Jellyfish products and have a prioritized plan for developing expertise in other areas.
• Maintain one certification from a necessary partner.
• Collaboratively work across teams to deliver Jellyfish value propositions for their clients.

Qualifications :

• Proficiency in selling or an understanding of the Google technology stack is desirable
• 3 years of demonstrable expertise in a similar role.
• Familiar with working in an agile environment where handling prioritised tasks simultaneously.
• Clientcentric Youll love getting to know your clients developing longlasting relationships and adding value to their business.
• Analytics & Reporting Youll be a whizz at using data and market insights to inform decisions and develop business strategies.
• Process Improvement You seek and implement solutions to streamline and automate processes.
• Team Collaboration Youll be great at collaborating with team members to achieve common goals valuing and respecting diverse contributions.
• Problem Solving When faced with a problem you collaborate with the appropriate people to evaluate different options find practical solutions.

Note: We emphasise skills expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team we invite you to apply today with your resume in English.

Additional Information :

Join Jellyfish and experience a workplace where we prioritise your growth celebrate your contributions and empower you to tailor your work environment to suit your needs.  

Reward: Youll be eligible to join our discretionary annual bonus scheme.

Custom Work Environment: Work remotely for up to 60 of your days and shape your day between 8am. and 6:30pm with flexible working hours.

Growth Your Way: Accumulate one paid day each month 2 hours per week) for selfdevelopment and access to LinkedIn Learning with unlimited online courses

Family Support: Enjoy 14 weeks of paid leave for primary caregivers and 4 weeks of paid leave for secondary caregivers. We also provide 1000 (or equivalent) towards courses for returning primary caregivers to support your transition back into work.

Unfortunately there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish or if you suspect any fraudulent activity please report it to .

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Jellyfish will give preference to Employment Equity candidates in accordance with the companys Employment Equity Plan and its Affirmative Action measures.