Head Guide
Head Guide
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18500 - 18500
1 Vacancy
Job Description
Kendrick Recruitment is currently seeking a highly experienced Head Guide for a luxury lodge and hotel group located in the iconic Kruger National Park. The ideal candidate will be passionate about delivering exceptional safari experiences a strong leader with a firm understanding of guiding standards operations guest care and conservation practices.
Key Responsibilities:
Oversee train and monitor all Field Guide functions in accordance with FGASA and company standards
Manage daily safari allocations backup drive schedules and standby duties
Maintain legal compliance regarding firearms and ensure safe weapon handling across the department
Lead all safarirelated activities including guest safety briefings game drives interpretive bush walks tracking and ecological talks
Host and engage with guests to enhance the overall experience
Oversee vehicle maintenance and workshop operations
Manage incident response and act as an emergency coordinator during medical fire or floodrelated events
Collaborate on lodge social media content promoting wildlife and safari operations
Chair departmental meetings and attend leadership forums
Training Development & Mentorship:
Mentor develop and manage Field Guides and trainees including performance feedback and training plans
Facilitate interproperty training and mentorship workshops across the property group
Monitor and implement performance management appraisals and succession planning processes
Identify and nurture potential talent for advancement within the company
Conservation Involvement:
Assist with fieldwork road maintenance and habitat management
Support fire management including firefighting and controlled burns
Ensure adherence to reserve and lease regulations
Participate in ecological data gathering and interpretation
Guest Relations & Service Delivery:
Communicate guest preferences and special requests effectively to management and relevant departments
Collect and share valuable guest insights to personalize future experiences
Respond promptly and professionally to guest complaints and feedback
Minimum Requirements:
FGASA NQF4 and Lead Trails Guide Qualification (Essential)
ARH Rifle Proficiency First Aid Level 2 Valid Driver s License with PrDP
Previous experience in a Head Guide or Assistant Head Guide role
Strong knowledge of guiding protocols lodge operations budgeting and departmental administration
Familiarity with guiding compliance standards and procedures
Key Attributes:
Exceptional attention to detail
Strong leadership and people management skills
Honest communicator with excellent verbal and written communication
Highly organized with strong time management and problemsolving abilities
Adaptable professional and calm under pressure
Deep passion for guest engagement wildlife and conservation
A proactive team player with integrity and initiative
If you meet the above criteria and are ready to step into a leadership role in one of South Africa s most prestigious safari destinations please send your CV to Kendrick Recruitment.
FGASA Level 2 / NQF Level 4
Employment Type
Full Time
