Business Intelligence Manager People Analytics Technology and Operations Excellence PATOE

Do you have a passion for deriving insights from data to make a difference in peoples lives Are you a Day 1 thinker who is passionate about pushing the boundaries of conventional talent development approaches and innovating on behalf of our customers If so we would like to hear from you!

PATOE is a centralized technology data reporting and analytics organization that supports over a million employees globally spanning support across NA Customer Fulfillment Global Operations Learning & Development and PXT Capability & Impact and Employee Relations.

We are seeking a Business Intelligence Manager for our GOPXT Center of Excellence Reporting (GCR) team to further our mission of building technology and programs that help our more than 1 million employees reach their full potential from onboarding through career advancement. In this role the BI Manager will play a pivotal role in leading designing executing and optimizing enterprise scale data solutions to empower our frontline leaders business partners and leadership teams to ensure they are wellequipped to effectively lead the largest hourly population in Amazon.

The ideal candidate will be enthusiastic about leading teams to solve highly complex and ambiguous problem statements and create actionable solutions working across Employee Experience teams worldwide. In this role you will partner with our program and product managers to lead consult prioritize develop and implement KPIs and automate reporting processes. Your work will play a major role in devising the teams expansion strategy technical foundation of our ecosystem and scaling our impact across the org. This role provides opportunities to test new approaches and innovate in an exciting and fastpaced environment.

Key job responsibilities
In this role you will lead a team to leverage analytics to enhance our Reporting and Analytics product offerings and improve the employee and customer experience
Collaborate with PATOE developers and evaluate internal processes approaches and technical systems to establish highest standards and ensure safety for our associates and leaders
Apply deep analytics and business intelligence skills to extract meaningful insights and learning from large and complicated data sets
Design develop and maintain scaled automated userfriendly systems reports and dashboards
Support crossfunctional teams on the daytoday of projects and initiatives
Lead business reviews to executive management teams regarding progress and roadblocks
Serve as liaison between the business and technical leaders to achieve the goal of providing actionable insights into current program performance and adhoc investigations to support future improvements or innovations
Recognize and adopt best practices in reporting and analysis through data integrity test design analysis validation and documentation
Conduct advanced statistical analysis to identify trends and opportunities

About the team
This role sits within the larger People Analytics Technology and Operations Excellence (PATOE) a team of Engineers Data Professionals Product Managers and Scientists supporting People Experience & Technology (PXT) and Operations worldwide. The role will report into GOPXT Center of Excellence Reporting (GCR) team embedded within PATOE and comprised of Business Intelligence Engineers and Business Analysts. We design build and sustain scalable data products that support Employee Relations and Global Learning & Development.

7 years of business intelligence and analytics experience
5 years of delivering results managing a business intelligence or analytics team including employee development and performance management experience Experience with SQL
Experience with ETL
Experience with data visualization using Tableau Quicksight or similar tools Experience with one of the following language (Python R Scala)

Experience leading BI & analytics teams in a fastpaced highgrowth environment. Strong knowledge of SQL data modeling ETL pipelines and business intelligence tools (e.g. Tableau QuickSight Power BI). Experience with big data technologies (e.g. Redshift Spark Athena Snowflake) is a plus. Strong communication and stakeholder management skills with the ability to influence leadership decisions through data. Passion for building scalable BI solutions that empower nontechnical users to make datadriven decisions.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129100/year in our lowest geographic market up to $223100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.