Transportation Services Representative 1 Bilingual Spanish
Transportation Services Representative 1 Bilingual Spanish
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$ 3856 - 5325
1 Vacancy
Job Description
Initial Posting Date:
04/14/2025Application Deadline:
04/21/2025Agency:
Department of TransportationSalary Range:
$3856 $5325Position Type:
EmployeePosition Title:
Transportation Services Representative 1 (Bilingual Spanish)Job Description:
Transportation Services Representative 1 (Bilingual Spanish)
Oregon Department of Transportation
Driver and Motor Vehicles Division (DMV)
Field Services Group / Northwest Region
Woodburn
The role:
Bring your customer service skills to the Woodburn DMV as a bilingual transportation services representative. In this role you will assist the public with obtaining a driver license registering vehicles and issuing permits and license plates. In addition you will administer knowledge skill and vision tests to potential drivers ensure correct fees are collected provide information about regulations and policies and administer behindthewheel drive tests. We provide the training you need to make decisions using vehicle laws agency policies and regulations. Apply today!
This position requires the ability to speak and read Spanish fluently. Indicate your Spanish speaking and reading skills in the application questionnaire.
We encourage people from all backgrounds to apply for our positions. We hope youll join us on our path to increasing diversity equity inclusion and belonging through our values commitments strategies and actions.
Before applying visit our applicant information website to learn more about our process. If you are a current State of Oregon employee you must apply through your employee Workday profile.
A day in the life:
Help the public register vehicles and apply for permits.
Provide exceptional customer service while following privacy laws.
Communicate clearly with customers from diverse backgrounds to accurately answer complex questions in a way that is easily understood.
Produce photo licenses instruction permits and identification cards.
Administer correct and explain driver license tests.
Conduct and interpret results of driver vision tests.
Perform physical examinations of vehicles and verify vehicle identification numbers.
Prepare daily bank deposits and count inventory.
Occasionally perform relief work in other DMV offices within the region.
May require standing for extended periods of time working in inclement weather working an irregular schedule and lifting up to 40 pounds.
Must be able to type at least 30 words per minute with a high level of accuracy. A typing assessment will be conducted at the time of interview for selected candidates.
To request a copy of the position description which includes all duties and working conditions please email .
We have another position similar to this one open for recruitment. Please click here to see our posting for a Real ID Specialist or visit and search for announcement REQ178846.
Whats in it for you:
Work/life balance 11 paid holidays a year flexible work schedules paid leave and so much more. Learn more about working at the Oregon Department of Transportation and the benefits we offer.
Comprehensive and equitable base salary offer within the listed range. Through an equal pay assessment we will determine the salary offer using the information you provide in your submitted application materials. Please ensure your application materials are detailed accurate and reflect your skills experience (paid and unpaid) and education as they relate to the position when applying.
The salary range listed is the nonPERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible the salary range will increase by 6.95.
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Minimum qualifications:
Two years of public contact/customer service experience which involved dealing with the public in person or by phone providing information about services/programs or explaining and/or applying rules regulations and procedures;
AND
Experience or training using computers to retrieve and input data;
AND
Three months experience collecting money and making change.
Completion of an associates degree will substitute for one year of the public contact experience.
Special qualifications: Driving is an essential function of this position. You must have a valid US driver license and an acceptable driving record. We will conduct preemployment driving records checks on our final candidate(s). Your license does not have to be issued in Oregon to be considered.
What wed like to see:
If you have these attributes let us know in your application materials! Its how we will choose whom to move forward! You do not need to have all these qualities to be eligible for this position. We may also use transferable skills experience education and alignment with ODOT values to help us decide who will move forward.
Experience working in a fastpaced environment and dealing with stressful situations.
Demonstrated computer literacy skills and reading comprehension skills.
Experience providing excellent customer service.
Experience handling multiple assignments and frequent interruptions.
Experience effectively interpreting and communicating complex rules and policies to customers or clients.
How to apply:
Complete the following required steps:
Fill out the application or attach a resume. Please contact the recruiter under the Need help section if you have any questions about how to fill out the experience fields or to attach a document. Your submitted experience fields or attached resume must include dates (MM/YYYY) for each employer.
Complete questionnaire. Answer the checkboxstyle questions before submitting your application.
After you submit your application please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are a current State of Oregon employee the tasks will come to your Workday inbox.
If you are a veteran you may receive preference. The task to upload your documents will be available after you submit your application. For privacy reasons please do not attach your military service document(s) to your application or combine it with any other required document attachments.
Need help
For questions callor email .
Additional information:
We do not offer visa sponsorship. If you are hired you will be required to fill out the US Department of Homeland Securitys I9 form confirming you are able to work in the US. We are not an EVerify participating employer and we are unable to proceed if EVerify participation is required e.g. STEM Optional Practical Training (OPT) Extension.
We may use this recruitment to fill multiple or future vacancies.
We will conduct namebased and fingerprintbased criminal background checks on final candidates under consideration for this position. All applicants may be subject to additional preemployment check(s) such as driver license LEDS (Law Enforcement Data System) and/or education verification as required for the position.
You will be represented by the Service Employees International Union (SEIU).
ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race religion color sex age national origin disability sexual orientation or any other class protected by state or federal laws in admission or access to our programs services activities hiring and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions concerns or complaints regarding EEO/AA/ADA contact 18773EEOODOT). This information can be made available in an alternative format by contacting ODOT Recruitment at. Oregon Relay Service can be reached by calling 711.
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Customer Service Bilingual DMV
Required Experience:
Unclear Seniority
Employment Type
Full-Time
