Customer Service Intern
Customer Service Intern
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We SummitNext Technologies Sdn. Bhd. are a BPO and Technology Solutions provider where innovation meets excellence.
As we continue our rapid expansion we are on the lookout for passionate and driven individuals to join our team as Customer Service Intern providing outstanding support to our renowned clients in the Customer Experience sector with outstanding service and professionalism.
Position
Customer Service Intern (English/Malay Written & Verbal Onsite)
Key Responsibilities
Respond promptly to customer inquiries via calls emails live chat.
Accurately obtain and record customer information in line with internal processes
Resolve customer issues or complaints with professionalism aiming for high customer satisfaction
Document and escalate issues through the internal system adhering to the company SOP
Job Requirements
- Minimum qualification: Diploma or currently pursuing a Bachelors Degree in any field
Strong command of English/Malay both verbal and written
- Previous customer service or internship experience is an added advantage
- Customerfocused with good interpersonal skills a team player with a willingness to learn
- Proficient in office software and general computer operations
- Able to work under pressure in a fastpaced environment
Job Type
Internship
Rotational shift 5 days a week
Allowance
RM600
Benefits
Birthday Leave
Maternity Leave
Annual Leave
Career advancement opportunities
Professional development programs
Expected Start Date
Immediately
Find Out More About Us
Employment Type
Full Time
