English-speaking Customer Support Representative
English-speaking Customer Support Representative
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Job Description
Job Opportunity: Englishspeaking Customer Support Representative Lisbon Portugal
Are you passionate about helping others and providing toptier service Join a dynamic international team in beautiful Lisbon Portugal as a Customer Support Representative!
Location: Lisbon Portugal
Start Date: ASAP
Language Requirement: Fluency in English (C1 or higher)
About the Role:
As a Customer Support Representative youll be the first point of contact for customers assisting them with inquiries troubleshooting basic issues and delivering a positive service experience across various channels (email chat phone).
Key Responsibilities:
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Handle incoming customer inquiries with professionalism and empathy
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Provide accurate information regarding products and services
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Resolve customer issues efficiently and follow up when necessary
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Collaborate with team members and escalate complex cases to relevant departments
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Ensure customer satisfaction by delivering timely and effective solutions
Requirements:
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Fluency in English (written and spoken C1 level minimum)
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EU citizenship or a valid work permit for Portugal
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Excellent communication and interpersonal skills
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Previous experience in a customerfacing role is a plus
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Comfortable working in a fastpaced multicultural environment
What We Offer:
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Competitive salary package
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Initial training and ongoing development
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Opportunities for growth within the company
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Vibrant office environment in the heart of Lisbon
Ready to join the team
Apply now and bring your customer service skills to a supportive and forwardthinking company in sunny Lisbon!
Employment Type
Full Time
