Thought Leadership Social Content Director

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples lives. With intelligent agreement management Docusign unleashes businesscritical data that is trapped inside of documents. Until now these were disconnected from business systems of record costing businesses time money and opportunity. Using Docusigns Intelligent Agreement Management platform companies can create commit and manage agreements with solutions created by the #1 company in esignature and contract lifecycle management (CLM).

As Director of Thought Leadership & Social Content you will be responsible for driving and creating thought leadership and social content for a myriad of channels partnering with our executive leaders to build their social and media profiles.

The successful candidate is spy with a renaissance mind. You understand when a moment calls for deep thought leadership content or fun/authentic social trend content and can deftly navigate between creating content for both. Youll be deeply invested in social conversation as it pertains to areas relevant to Docusigns business including but not limited to AI contract platforms and SaaS trends. Youll partner with the Director of Organic Social who manages Docusigns social channels developing a fresh social voice and POV that aligns with the new Docusign brand leveraging authentic social trends where it makes sense and driving toward the business outcomes that explain and demonstrate the value of intelligent agreement management.

Docusign is at an exciting inflection point were expanding beyond esignature and want to explain to stakeholders in all parts of business the value that comes from Docusign Intelligent Agreement Management. To help in this effort youll need to be able to create proactive social content for the different personas were trying to reach closely follow news conversation and social trends to assess which platforms and tactics are best for which audiences and effectively explain those stories to grow and engage the right audiences. Youll be working with executives and practitioners across the company surfacing the best stories and product value to share and devising the best way to earn share of voice in the social space.

A bit about you: You have great judgment an authentic voice and know when to deploy it. Youre creative and are a voracious learner of new creative storytelling techniques. You love picking up a camera to tell a story. Youre wellversed in the ways of social on all platforms (LinkedIn included). You love to dig into all aspects of the work. Youll need to be able to seek out information to support business goals distill what youve found create social strategies draft narratives and plans and then execute including holding the camera to capture content when the need arises. To succeed youll be proactive organized and able to thrive in a matrixed environment. You have strong writing skills but you love a good edit. You enjoy the challenge a tight deadline brings and have the wit and spiness to meet it. You love to get into the weeds and help tell a story. You are flexible in the face of change. You get joy from growing an enterprise that helps businesses and people be successful. You bring toptier emotional intelligence and a sense of humor to all you do.

This position is an individual contributor role reporting to the Sr. Director Corporate Communications.

Responsibility

• Create social and thought leadership content

• Work with senior leadership to capture insights about industry trends and company news as it relates to Docusigns business and leadership

• Create content videos photos text for Docusign social platforms and Docusign executives

• Stay abreast of modern content creation tools and practices

• Work crossfunctionally with company executives stakeholders partners and thirdparties to create and produce social content and campaigns

• Identify and develop effective social personalities inside and outside of Docusign

• Be an expert in and uptodate with social media trends and best practices including tooling production and current events

• Provide strategic counsel for Docusign executives employees and partners on social best practices

• Devise and produce necessary social narratives campaigns and materials

Hybrid: Employee divides their time between inoffice and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly inoffice expectation)

Positions at Docusign are assigned a job designation of either In Office Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law.

Basic

• 12 years of communications experience at major corporations including 8 years helping social communications and/or channels

Preferred

• Excellent written and verbal communication skills with proven ability to devise social programs and produce social content that differentiates companies
• Flexibility and a bias to action
• An excitement to dig into the work personally
• BS/BA degree or equivalent
• Experience at public companies especially in the SaaS space
• Experience working with corporate teams in technology or enterprise social settings
• Excellent crossfunctional communication experience
• Proven experience thriving in a matrixed environment
• Strong ability to advocate and influence at any level: from executives to peers to working teams
• Strong content creation copywriting and editing skills with the ability to articulate complex issues in a clear and concise manner

Pay for this position is based on a number of factors including geographic location and may vary depending on jobrelated knowledge skills and experience.

Based on applicable legislation the below details pay ranges in the following locations:

California: $134900.00 $216975.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of preestablished sales goals. NonSales roles are eligible for a company bonus plan which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth adoption or foster care placement
• Full Health Benefits Plans: options for 100 employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other lifechanging events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees customers and the communities in which we live and work. You can count on us to listen be honest and try our best to do whats right every day. At Docusign everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed to be heard to exchange ideas openly to build lasting relationships and to do the work of their life. Best of all you will be able to feel deep pride in the work you do because your contribution helps us make the world better than we found it. And for that youll be loved by us our customers and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process please contact us at .

If you experience any issues concerns or technical difficulties during the application process please get in touch with our Talent organization at for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska Hawaii Maine Mississippi North Dakota South Dakota Vermont West Virginia and Wyoming.

Its important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience skill aptitude and a cando approach. We will not discriminate based on race ethnicity color age sex religion national origin ancestry pregnancy sexual orientation gender identity gender expression genetic information physical or mental disability registered domestic partner status caregiver status marital status veteran or military status or any other legally protected category.

EEO Know Your Rights poster