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You will be updated with latest job alerts via emailIntroduction: A Career at HARMAN Automotive
Were a global multidisciplinary team thats putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive we give you the keys to fasttrack your career.
Engineer audio systems and integrated technology platforms that augment the driving experience.
Combine ingenuity indepth research and a spirit of collaboration with design and engineering excellence.
Advance invehicle infotainment safety efficiency and enjoyment
About the Role
Our operations team is continuously evolving in both domains of engineering fundamentals automation and datadriven transparency. We are positioning an engineer with both development and operational skills to support global customers. Software platform built on public cloud such as AWS Azure or GCP with CI/CD pipelines process including entire new implementation of modern and state of the art SaaS based delivery platforms
Additionally you will be responsible for building a strong support model framework for operation and delivery with full automation and integration to all data sources.
What You Will Do
Manage all customer support requests and assist the operation & support team.
Own and lead technical escalations.
Work in collaboration with all organization interfaces in R&D Product and Global Support
Facilitate the development to operational activities.
Manage service levels of support and reduce time to turn around requests.
What You Need to Be Successful
/ . A degree in Computer Science or equivalent
35 years of experience in the software industry
Experience working with global teams.
Excellent customer service and communication skills
Must be able to work flexible hours according to the operations needs.
Strong experience in working with Java & microservicesbased platform stacks.
Bonus Points if You Have
Experience and knowledge in one or more of the following:
Software Development and code analysis of JAVA/ C/C and scripting languages (Perl Python shell Ant)
Linux web servers and networking architecture
Cloud computing experience on AWS Azure with Kubernetes
Software deployment pipelines with Jenkins and or GitHub Actions
Good knowledge of Cyber Security& compliance requirements
Elasticsearch Oracle DB and Postgres MongoDB AWS Document DB MS SQL
What Makes You Eligible
Proactive in nature a cando attitude and selfdependency
Office work at least 3 days a week
Ability to work flexible working shifts and provide support oncall after business hours.
What We Offer
Flexible work environment allowing for fulltime remote work globally for positions that can be performed outside a HARMAN or customer location.
Access to employee discounts on worldclass Harman and Samsung products (JBL HARMAN Kardon AKG etc.
Extensive training opportunities through our own HARMAN University
Competitive wellness benefits
Tuition reimbursement
Be Brilliant employee recognition and rewards program.
An inclusive and diverse work environment that fosters and encourages professional and personal development.
You Belong Here
HARMAN is committed to making every employee feel welcomed valued and empowered. No matter what role you play we encourage you to share your ideas voice your distinct perspective and bring your whole self with you all within a supportminded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training development and continuing education further empowering you to live the career you want.
About HARMAN: Where Innovation Unleashes NextLevel Technology
Ever since the 1920s weve been amplifying the sense of sound. Today that legacy endures with integrated technology platforms that make the world smarter safer and more connected.
Across automotive lifestyle and digital transformation solutions we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere from the music we play in our cars and homes to venues that feature todays most soughtafter performers while our digital transformation solutions serve humanity by addressing the worlds everevolving needs and demands. Marketing our awardwinning portfolio under 16 iconic brands such as JBL Mark Levinson and Revel we set ourselves apart by exceeding the highest engineering and design standards for our customers our partners and each other.
If youre ready to innovate and do work that makes a lasting impactjoin our talent community today!
HARMAN is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or Protected Veterans status. HARMAN offers a great work environment challenging career opportunities professional training and competitive compensation.
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HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Full-Time