Member Comm Specialist
Member Comm Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location:
Calmont Operations BuildingDepartment:
Member ServicesShift:
First Shift (United States of America)Standard Weekly Hours:
40Summary:
Additional Information:
Responsible for the timely development management and optimization of all materials produced for Cook Childrens Health Plan (CCHP) Members ensuring compliance and data accuracy. This includes Member Handbooks newsletters ID cards Welcome letters and notifications. In addition to developing Member materials must maintain the Member Website/Portal ensuring that any updates to content is made in a timely and appropriate manner. Achieves service excellence and supports initiatives by collaborating with crossfunctional departments to facilitate execute and support necessary materials for the Members.
Education:
Minimum High School Diploma
2 years experience in communications development implementation and oversight of government sponsored programs.
2 years experience working with hospital and/or Government sponsored Programs or CommunityBased Organizations (CBOs)
Excellent verbal communication and grammatical skills.
Computer literate with working knowledge and proficiency with Microsoft Outlook Excel Word and PowerPoint including the ability to document during and in between calls.
Must be able to handle multiple tasks at once and maintain organization. Prioritization and time management skills are a must.
Strong problem solving skills and able to make independent decisions including the ability to manage difficult callers or peers and use appropriate conflict resolution skills to resolve any conflicts that may arise.
Required to work independently as well as within a team environment prioritize and track outstanding work while acknowledging that all CCHP Members are the number one priority Skills.
Ability to multitask and drive multiple projects
Effectively present information and respond to questions from peers and management.
Ability to proof large bodies of materials.
Ability to work in a fastpaced environment with changing priorities.
Bilingual (English/Spanish) Required. Must pass Spanish test prior to hire.
About Us:
Cook Childrens Health Plan
Cook Childrens Health Plan provides vital coverage to nearly 120000 people in lowincome families who qualify for governmentsponsored programs in our six county service region. Cook Childrens Health Plan provides health coverage for CHIP CHIP Perinatal STAR (Medicaid) and STAR Kids Members in the Tarrant county service area. The counties we serve includes Tarrant Johnson Denton Parker Hood and Wise.
Cook Childrens is an EOE/AA Minority/Female/Disability/Veteran employer.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
