Regional Housing Manager x 2
Regional Housing Manager x 2
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Job Description
About the role
Were looking for inspiring leaders to help shape the future of social housing in Cornwall. As a Regional Housing Manager youll provide senior leadership across a locality supporting the delivery of highquality customerfocused tenancy and neighbourhood services that make a real difference to the lives of our residents. Working closely with your team youll build strong communities by listening and responding to the needs of our tenants helping them to sustain their tenancies and feel proud of the places they call home.
Youll lead a multidisciplinary team of housing management roles including a Neighbourhood Housing Manager Housing Officers and specialist roles delivering community safety and tenancy sustainment. Youll provide the link in our localities to repairs making sure we bring people and property together to work collaboratively and provide high quality services focussed on placebased activities. This role will also take responsibility to lead one of our Cornwallwide services whether this is housing for older people or centralised housing management services and to provide strategic leadership for a key policy area. Youll need to bring your expertise to help drive service transformation performance improvement and innovation across the wider organisation.
Our NorthEast area covers from central towns of Bodmin to the seaside at Bude from Launceston and over to picturesque Padstow Camelford and Wadebridge. Our SouthEast area is from central towns of Liskeard to Torpoint/Saltash overlooking the Tamar and across our beautiful coastline from Rame Head to Looe and St Austell.
This is your opportunity to think differently work collaboratively and be part of something that truly improves lives.
About you
To be successful youll have:
- Proven experience of leading motivating and coaching multidisciplinary teams to deliver high quality customerfacing services.
- Evidence of applying technical skills; either landlord and tenant law housing legislation antisocial behaviour or equivalent in a similar service with the ability to solve a problem and find creative solutions to complex issues.
- A willingness to be a visible leader and positive role model showing resilience and remaining calm under pressure to make good decisions.
- Experience of partnership working with internal and external agencies of obtaining successful outcomes from multiagency meetings and of strategic multiagency activity within housing or similar related field.
- Ability to manage escalations and complaints in housing or similar service environment turning difficult conversations around to build positive and trusted customer relationships.
- A passion for resident engagement developing community action plans and/or strategic activities within housing or similar related field.
- A drive for making an impact for service improvement and experience of leading projects to deliver lasting change.
To find out more about the role and requirements please view theRole Profile.
Our offer to you
Salary:52994 per year
Working Hours:37 hours per week
Contract Type:Permanent
Base:Hybrid working working from office home site and in the community as needed. Your base will be:
- North East our main office in Chy Trevail Bodmin PL31 2FR
- South East Luxstowe House Liskeard PL14 3DZ
What youll get from us in return is:
- A challenge like no other Cornwall is unique and so are we!
- A highly competitive total package that includes a decent salary (with annual negotiations with recognised trade unions for costofliving salary increases) Local Government Pension Scheme 28 days annual leave plus bank hols (rising to 31 days plus BHs after 5 years continuous service)with the option to buy more family friendly policies and our flexible approach to work
- A senior management team who will listen and support you and encourage your ideas and creative thinking
- Investment and support in your continuous learning and development
- Access to discounts on entertainment shops wellbeing and travel through our online portal
- And a chance to really make your mark
Safeguarding
We are committed to safeguarding the welfare of all our service users clients and role is subject to a Basic DBS will be asked to complete the relevant DBS check to be successfully appointed to the role.
To apply
Its really easy to apply for our roles simply follow the link to create a candidate profile answer the screeningquestions and upload a CV.
The planned closing date for applications is Monday 5 May 2025 (midnight).
Interviews are planned for:
- Stage 1 (online via MS Teams) 13 to 15 May 2025
- Stage 2 (facetoface) 20 to 22 May 2025
Contact us
If youd like to have a discussion about the role please feel free to contact us at or
Thank you for your interest in supporting our important work at Cornwall Housing delivering safe homes in strong communities for one and all!
Recruitment Agencies we are not currently seeking agency support with this vacancy thank you. Please view our information for recruitment agencies here: Experience:
Manager
Employment Type
Full-Time
Key Skills
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