Office Administrator - Claims
Office Administrator - Claims
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Job Description
Job Title: Claims Assistant (Office Administrator)
Reporting to: Team Leader
Direct Reports: 0
Position Type: Full Time Permanent 35 hours per week
Overview:
Why Tokio Marine HCC
Standing still is not an option in the current world of Insurance. TMHCC are one of the worlds leading Specialty Insurers. With deep expertise in our chosen lines of business our unparalleled track record and a solid balance sheet TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit empowering our people and delivering on our commitments are at the core of our customer values and so is a desire to grow and provide creative and innovative solutions to our clients.
Due to our continued growth we are looking for Office Administrators (known internally as Claims Assistants) to join our growing team of professionals.
Job Purpose:
To assist and participate in the daytoday operations of the Claims Department by ensuring accurate and timely completion of all allocated duties. This role is an outstanding opportunity for bright motivated candidates who are keen and willing to learn. The role will provide an excellent step into the Insurance industry for those at the start of their careers and also those who wish to build on previous office/admin experience.
Key Responsibilities:
- Ensures allocated incoming work tasks are processed maintained and validated accurately in a timely manner and in accordance with agreed company service standards
- To liaise with Underwriters Brokers and other internal/external colleagues in a professional and courteous manner always seeking to professionally resolve queries via phone and email
- Amends claims reserves and enters payments on the claims system
- Attends and actively participates in meetings both locally and at other UK TMHCC offices as reasonably required
Skills and Experience Specification:
Essential:
- Preferred education level ALevel (grades AC) or Core curriculum GCSE (grades AB)
- Microsoft Office proficiency particularly Excel
- Excellent communication skills both written and verbal
- A willingness to work both as part of team and on own initiative as required
- Demonstrate attention to detail to ensure accurate documentation is maintained
- Prepared to study towards relevant insurance qualifications
Key Benefits
- Hybrid working options
- Noncontributory pension
- Funded private healthcare
- 25 days holiday (plus bank holidays)
- Wellbeing allowance
- Free parking
What We Offer
The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
