Residential Care Services Manager

Residential Care & Services Manager

Residential Aged Care
Coasthaven Community Norlane 3214

About the Company

Baptcare is a purpose driven and faithbased organisation working across Victoria Tasmania and South Australia providing residential and community care for older people and support to children families and people with disability financially disadvantaged people and people seeking asylum.

At Baptcare our values are deeply rooted in the principles of Wellbeing Ethics Cocreating Accountability Respect and Effectiveness. These values guide us in all aspects of our operations and interactions shaping our corporate culture and driving our success .

About the Role

We are seeking a motivated Residential Care & Services Manager to join our Baptcare Coasthavenfacility in Norlane Victoria on a fulltime basis Monday to Friday.

Reporting tothe Residential Aged Care Operations Manager this role will be expected to ensure the Facility maintains a highquality level of consumercentred care and services for their customers and stakeholders across all aspects focused on the consumers whole persons wellbeing experience while partnering with consumers to provide the best possible care and services to meet the consumers choices needs and preferences. The Residential Care and Services Manager will provide leadership to their local team enabling and influencing them to perform at their best within the Baptcare business and value framework.

Key Responsibilities

You will be required to focus on delivering outcomes across four core areas:

• Quality care and compliance with aged care quality and safety standards.
• People; Residents staff and other key stakeholders.
• Operational performance.
• Financial performance.

About You

You will have previous experience and proven ability to lead a team of staff and maximise outcomes in performance and Resident care. With outstanding communication skills you will promote a consumerfocused service internally and externally and be confident in leading individuals to be successful in their given role.

Together with your commercial acumen and budgeting experience you will be required to contribute to continuous improvement activities to support the growth and consistent uplift of the services offered.

You will ideally bring the following:

• Minimum 3 5 years experience in a leadership role.
• Tertiary qualification in related field (Health or Aged Care).

• Excellent interpersonal skills the ability to supervise and motivate staff and work collaboratively within a team.
• Contemporary understanding and working knowledge of a continuous improvement framework/system.
• Demonstrate a commitment to best practices in aged care maintaining an optimal level of dignity comfort and quality of life for care recipients living in our aged care facilities.

For You

Baptcare is focused on living our values not just talking about them. Youll find the culture at Baptcare is one of genuine respect support and positive intention. We work hard to achieve results through change continuous improvement and ongoing focus on providing the best service delivery to our stakeholders.

Further the successful candidate will receive:

• A competitive salary plus access to the tax benefits of salary packaging and novated leasing.
• Ongoing professional development and teambuilding opportunities.
• Access to confidential counselling and support services.
• Opportunity to work in your local community within a friendly and supportive team.
• Be part of an organisation and a team that is driven to make a difference to the lives of our vulnerable community members.

How to apply:

ClickApply Nowto submit your application.

Only shortlisted applicants will be contacted.

• Applicants must have the right to work in Australia.
• The successful applicant will be required to undergo a National Criminal History check.
• A medical assessment will be conducted to see if you are physically capable for the role.

If you require support with the application process please contact

At Baptcare we value diversity in all forms and aim to cocreate inclusive experiences and communities with our employees volunteers the people we work alongside and our partners. We are committed to diversity and inclusion across all we do and to building communities and workplaces where everyone belongs.

Baptcare is dedicated to the safety empowerment and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful protective environment that supports infants children and young people to feel safe and respected.

Baptcare (VIC TAS) is proud to be working towards uniting with BaptistCare (NSW ACT WA) and Baptist Care SA to create a newly merged national care organisation committed to providing exceptional support and services across Australia. Together we are building on a shared history of care and compassion expanding our reach and strengthening our mission to help people live well with dignity and purpose.