NetworkTelecom Engineer II

Work Schedule

Environmental Conditions

Job Description

How will you make an impact

As a member of Thermo Fisher Scientific youll do exciting work! Join a team that values performance quality and innovation. As part of a successful growing global organization you will be encouraged to perform at your best! With revenues of more than $40 billion and the largest investment in R&D in the industry we give our people the resources and chances to create meaningful contributions to the world.

This is a Network Engineer II position with focus on SD WAN firewall and wireless support. The Network Engineer will demonstrate indepth knowledge of technical management and operational practices to develop the technical strategy used to improve the network globally. The candidate will collaborate with technical SMEs architecture and vendors to manage maintain and operate the company network. The role will support in developing diagnostic and troubleshooting scripts and support our ecosystems of manufacturing and research locations worldwide.

This role will be a key part of a multifunctional team that designs supports secures and maintains the underlying network infrastructure.

What will you do

• Our global network operation center is ensuring that all outages which are impacting our customers are resolved in a timely manner
• We aim to fulfill our customers requests according to our set of SLAs
• We manage our network changes through a strict ITIL based process
• We monitor network health including metrics collection visualization and alerting
• We track network utilization over time to assist capacity management models
• We own the network monitoring settings maintenance and network incident managementSOPs
• We selfserve problem management support for network root cause analysis own and driveproblem investigations trend analysis
• We proactively carry out networkvulnerability and patch management software upgrades
• Be part of the team that supports and improves a global network environment that includes routers switches firewalls wireless controllers and load balancers.
• Find opportunities to improve the corporate network by looking at the cause of the problems
• Collaborate with the network SMES on optimization initiatives
• Be responsible for having all aspects of the network environment documented.
• Deliver mentorship and direction to lower level engineers and peer support groups
• End to endcoordination with our vendors and providersfor issue resolutions
• Handling the Service Now work queue to address customer requests within the established service level agreements.
• Drivequality into the metrics we report including measurement of issues network capacity vendor equipment/failures analysis and network performance as well as continual assessment of the quality and effectiveness of network monitoring and alerting.
• Responsible fordocumenting system maintenance enhancements and performancefor effective network operations and management
• Call out complex topicsand requests to senior engineers or SMEs
• Find opportunities forautomation andownthese initiatives till completion in collaboration with respective SMEs and programmers
• Guide our customers and colleagues on Global Network engagement and ITIL processes
• Participate in technology trainings provided by SMEs or vendors

How will you get there

• BE/BS education and/or work experience in network engineering & operations is preferred
• 47 years of demonstrated ability in network engineering operations
• Deep experience with Cisco and Arista or Fortinet or F5 products and services
• Automation related programming skills (Python or similar) is a nice to have
• Good understanding of Networking and Security standards practices and methods.
• Solid grasp of SDWAN management & troubleshooting is an advantage
• Understanding and experience of cloud computing specifically relating to networks including AWS and/or Azure is an advantage

Tool & Technology Skills

• Telco:WAN LAN Wireless
• OSS/BSS:Service Now Jira
• NetworkSwitching Routing Secrurity Cloud
• Product:Cisco Silver Peak SDWAN Talari Bluecat RiverBed Arista Clearpass OperGear Meraki AWS Azure Fortinet F5
• Automation:Python API Service Orchestration

Knowledge Skills Abilities

• CCNP or Equivalent certified Preferred
• Excellent verbal and written communication skills good customer service skills and a demonstrable ability to work with various teams.
• Troubleshooting skills
• Be a selfmotivated highly ethical individual with a demonstrated ability to work as independently as well as with a team.
• Be eager to learn new technologies and develop your skills
• Develop relationships with our clients engineering and peer management teams and effectively navigate across the organization