Program Manager Payment Services Amazon Payment Business Operations MEA
Program Manager Payment Services Amazon Payment Business Operations MEA
Posted on :
18-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Join Amazon Payment Services to drive innovative payment solutions across Africa Middle East and Turkey. Youll collaborate with internal teams and banking partners to enhance customer experience through frictionless payment methods. This role offers the opportunity to shape the future of digital payments while ensuring reliable transactions for millions of customers and sellers across five countries.
Key job responsibilities
Design and implement operational processes to enhance payment experiences across multiple markets
Partner with banking institutions and payment networks to optimize transaction flows and resolve integration challenges
Lead incident management processes and coordinate realtime support operations across global teams
Analyze performance metrics and conduct deepdive investigations to improve service reliability
Develop and maintain dashboards to track key operational metrics and business performance
Drive continuous improvement initiatives based on data analysis and stakeholder feedback
A day in the life
Your day might start with reviewing overnight transaction metrics and addressing any operational incidents. Youll collaborate with banking partners to optimize payment flows meet with tech teams to discuss platform improvements and analyze customer feedback to identify enhancement opportunities. Youll also lead crossfunctional meetings to drive process improvements and present performance metrics to leadership.
About the team
The Amazon Payment Services team operates across five countries in the AMET region working to revolutionize digital payments. Were a diverse group of problem solvers combining technical expertise with business acumen to create seamless payment experiences. Our team values innovation analytical thinking and customerfocused solutions.
Bachelors degree or equivalent experience
3 years of program or project management experience
3 years of experience working crossfunctionally with technical and nontechnical teams
3 years of experience implementing process improvements using data and metrics
Proficiency in SQL and advanced Excel skills (Pivot Tables VLookUps)
Experience defining program requirements and measuring improvements through data analysis
Experience in payment systems banking or financial technology
Knowledge of payment schemes (VISA/MasterCard) and banking industry operations
Experience managing relationships with external partners and stakeholders
Masters degree in Business Engineering or related field
Track record of leading complex projects with multiple stakeholders
Experience presenting to and influencing senior leadership
Demonstrated ability to thrive in ambiguous environments and drive results
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Design and implement operational processes to enhance payment experiences across multiple markets
Partner with banking institutions and payment networks to optimize transaction flows and resolve integration challenges
Lead incident management processes and coordinate realtime support operations across global teams
Analyze performance metrics and conduct deepdive investigations to improve service reliability
Develop and maintain dashboards to track key operational metrics and business performance
Drive continuous improvement initiatives based on data analysis and stakeholder feedback
A day in the life
Your day might start with reviewing overnight transaction metrics and addressing any operational incidents. Youll collaborate with banking partners to optimize payment flows meet with tech teams to discuss platform improvements and analyze customer feedback to identify enhancement opportunities. Youll also lead crossfunctional meetings to drive process improvements and present performance metrics to leadership.
About the team
The Amazon Payment Services team operates across five countries in the AMET region working to revolutionize digital payments. Were a diverse group of problem solvers combining technical expertise with business acumen to create seamless payment experiences. Our team values innovation analytical thinking and customerfocused solutions.
Bachelors degree or equivalent experience
3 years of program or project management experience
3 years of experience working crossfunctionally with technical and nontechnical teams
3 years of experience implementing process improvements using data and metrics
Proficiency in SQL and advanced Excel skills (Pivot Tables VLookUps)
Experience defining program requirements and measuring improvements through data analysis
Experience in payment systems banking or financial technology
Knowledge of payment schemes (VISA/MasterCard) and banking industry operations
Experience managing relationships with external partners and stakeholders
Masters degree in Business Engineering or related field
Track record of leading complex projects with multiple stakeholders
Experience presenting to and influencing senior leadership
Demonstrated ability to thrive in ambiguous environments and drive results
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
