Business Analyst II
Business Analyst II
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1 Vacancy
Job Description
Essential Duties:
Business Analysis & Process Improvement
- Investigate and analyze business systems identify opportunities for improvement and document organizational needs.
- Translate business process management and customer requirements into actionable specifications.
- Ensure process product and project recommendations align with industry best practices and mission objectives.
- Document and analyze project data map business processes and assess IT infrastructure to support organizational goals.
- Develop infrastructure strategies and technology roadmaps.
- Facilitate the translation of business requirements into features user stories and development work items.
- Bridge communication between stakeholders and technical teams to ensure clear understanding of technical issues and business needs.
- Support process design strategy and implementation through documentation and .
- Lead or participate in retrospectives to assess project successes and challenges driving continuous improvement.
Agile Facilitation & Leadership
- Organize and facilitate Agile ceremonies including Standups Reviews Retrospectives Grooming and Sprint & Release Planning.
- Act as a Scrum Master when needed mentoring teams in Agile principles and methodologies while resolving impediments.
- Effectively communicate functional requirements including GUI screen and interface designs when applicable.
- Identify and implement strategies to improve productivity customer satisfaction and mission outcomes.
Collaboration & Communication
- Conduct research workshops surveys and task analysis to evaluate and report findings.
- Leverage strong technical and business intelligence skills to transform customer needs into application and operational requirements.
- Facilitate coordination between business units technology teams and support teams.
- Lead or assist in resolving complex project/program issues across all levels.
- Participate in the change management process to ensure smooth transitions.
Department Leadership & Stakeholder Engagement
- Collaborate with the Project Management Office Product Teams and Leadership Teams to implement best practices.
- Provide professional status reports and deliver presentations as needed.
- Work under the guidance of the IS Enterprise Architect while collaborating with developers analytics teams and product managers.
Qualifications:
- Uphold professionalism and confidentiality in all interactions.
- Strong ability to collaborate and coordinate across all levels of the organization.
- Persuasive encouraging and tactful when engaging stakeholders leadership and project teams.
- Ability to provide coaching and guidance to drive sound decisionmaking.
- Adaptable to changing priorities and highpressure situations.
- Strong facilitation interpersonal written and verbal communication skills.
- Ability to independently manage priorities deliverables and timelines with minimal supervision.
Working Conditions:
Remote office environment.
Education:
- Minimum of a Bachelors degree.
- PMIPBA or like certification desired.
Experience Required For The Job:
- 5 years Salesforce or similarly CRM or ERP experience
- 3 years direct work experience in a business analyst capacity.
- Experience managing an agile backlog and translating requirements into features and user stories.
- Proven experience with data modeling database design and query writing.
- Experience documenting and communicating business functional and technical requirements
- Salesforce Advanced Admin certification or willingness to gain certification
- Previous experience/involvement in Young Life or a large nonprofit a plus.
- Experience with SmartSheets Jira Azure and Asana desired.
- Solid working knowledge of current technologies.
- Strong written interpersonal and oral communication skills.
- Adept at conducting research into projectrelated issues and products.
- Experience in product delivery software development and/or product development desired.
- Additional Job Description
The anticipated salary for this position can range from $59800.00$
74749.50 depending on relevant education experience location.
Required Experience:
IC
Employment Type
Full Time
