Business Analyst/Operations
Business Analyst/Operations
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About the Role
We are seeking a highly organized and proactive consultant to provide direct support to one of the clients practice leaders. This role is ideal for someone who thrives in a dynamic environment excels at building processes from the ground up and is comfortable wearing multiple hats across process improvement template creation and general operational support.
The position is not customer-facing and focuses solely on internal support. It may grow into a broader operations role depending on performance and evolving business needs.
Key Responsibilities
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Collaborate closely with the Practice Leader to build and document internal processes and workflows
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Develop templates SOPs trackers and internal documentation using Microsoft tools
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Assist with project coordination follow-ups and task tracking to support strategic initiatives
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Use tools like Microsoft Visio or Lucidchart for process mapping and visualization
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Prepare internal reports or summaries as needed
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Maintain confidentiality while working with sensitive company information
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Identify and implement improvements to streamline operations
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Support ad hoc administrative and operational tasks
Preferred Qualifications
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Proven experience in process building operations executive assistance or project coordination
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Advanced proficiency in Microsoft Office Suite (Excel PowerPoint Word Outlook)
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Familiarity with Visio or Lucidchart for workflow design
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Strong organizational skills and attention to detail
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Excellent written and verbal communication skills
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Comfortable working independently with minimal supervision
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Prior exposure to or interest in AI tools is a plus and may open the door to expanded responsibilities
Working Hours
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Must be able to work during U.S. time zones
Nice to Have
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Experience in professional services consulting or accounting environments
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Familiarity with workflow automation or AI tools (bonus)
Employment Type
Full Time
