Administrative Assistant

About Care & Help

Choosing home care services in Philadelphia can be a difficult and uncertain decision. Care & Help Home Care LLC is a trusted home healthcare provider within the Philadelphia area that is committed to providing home care services that are transparent professional and excellent. Our large staff of caregivers and home health aides are experienced and screened to be able to provide nonskilled and nonmedical services for seniors.

• Manage Front Desk and Reception area:
• Greet Colleagues and Guests as they enter the office.
• Answer and direct phone calls.
• Maintain inventory and ordering of Personal Protective Equipment (PPE) general office and kitchen supplies as needed.
• Clean and maintain common spaces.
• Offer technical support to field staff.
• Assists with field staff hiring and orientations.
• Assists recruitment team with field staff call volume.
• Performs other duties as assigned.

• High school diploma or equivalent
• 2 years of administrative office experience
• A proactive customer service orientation with the ability to collaborate effectively with internal and external stakeholders.
• Understanding of the company and services that are offered.
• Demonstrated computer skills.
• Strong verbal and written communication skills including the ability to communicate effectively with people from diverse backgrounds and language skills.
• The ability to handle multiple tasks simultaneously take initiative without direct supervision set priorities and thrive in a fastpaced environment.
• Bilingual is preferred.

• Must remain in stationary position for long periods of time at desk or computer.
• Requires occasionally standing sitting walking; using hands to finger handle or feel objects tools or controls; reaching with hands and arms; climbing stairs; hearing; talking.

• Due to the nature of the responsibilities this role will take place in office.
• Occasional travel for recruitment purposes.

ABOUT CARE AND HELP HOME CARE LLC CARE AND HELP HOME CARE LLC (Company) provides nonskilled services to individuals in their homes or other independent living environments. These services include (but are not limited to) assistance with selfadministration of medications personal care such as assistance with personal hygiene dressing and feeding homemaking such as assistance with household tasks housekeeping shopping meal planning and preparation and transportation companionship respite care such as assistance and support provided to the family; and other nonskilled services. We conduct criminal background checks when required on all staff. We also conduct physicals and tuberculosis screenings for all direct care workers and office staff with direct consumer contact upon hiring and on a yearly basis. The direct care workers of the Company are required to complete a minimum of forty 40 hours of experience or practical training and a competency evaluation or a state certification program. This training includes information regarding personal hygiene safe transfer techniques infection control and basic nutrition. All direct care workers of our company also receive supervised practical training before having direct contact with a consumer or verification of prior experience.

CARE AND HELP HOME CARE LLC (Company) does not discriminate on the basis of race color national origin ancestry religious creed nonjob related handicap or disability sex (which includes: sex assigned at birth sexual orientation gender identity gender expression gender transition or transgender identity) age use of a guide or support animal because of: blindness deafness or physical handicap or any other characteristic protected by law (each a Protected Characteristic). Further the Company complies with the provisions of the Federal Civil Rights Act of 1964 the Pennsylvania Human Relations Act and all other applicable laws related to discrimination and fair employment practices. Accordingly no person shall on the grounds of any Protected Characteristic be excluded from participation in be denied benefits of or otherwise be subject to discrimination in the provision of any care service provided by our agency.

DISCLAIMERS The company in considering your application for employment may verify the information set forth on this application and obtain additional information related to your background. We offer reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance to accommodate a disability you may request an accommodation at any time.