Sr Manager Business Sales Ops Training
Sr Manager Business Sales Ops Training
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Job Description
At TMobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package this is Total Rewards. Employees enjoy multiple wealthbuilding opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free yearround money coaches. Thats how were UNSTOPPABLE for our employees!
Job OverviewThe Sr. Manager Business Sales Ops is responsible for leading a team of B2B Enterprise and Government Program Managers responsible for Onboarding Continued Education and GTM activities and measuring results of training effectiveness postdelivery. The role directly Contributes to the development evaluation and improvement of training strategies. This role will directly manage process improvement to ensure maximum efficiencies effectiveness and consistency across PM functions. strategic leadership learning and development expertise program management expertise and good communications skills will be key to success.
Job Responsibilities:
- Directly manage and develop a team of Program Managers and Learning and development professionals who will be responsible for the Seller Onboarding Continued Education and GTM project and program initiatives for Enterprise and Govt B2B Complex Sellers.
- Collaborate with Leadership on the strategic alignment of training priorities and field . Share insights with peer and leader colleagues and assist in the followup plans to close performance gaps in the field as well as provide feedback to the Sr. Manager team for future training development.
- Provide and deliver VPlevel executive summary readouts on training results and associated outcomes.
- Recruiting hiring training and evaluating the team.
Education and Work Experience:
- High School Diploma/GED (Required)
- Bachelors Degree (Preferred)
- Successful management experience managing teams and/or managers Required
- Training Strategy experience Required
Knowledge Skills and Abilities:
- Leadership Ability to manage individuals and managers/multiple teams (Required)
- Business Acumen Financial and business acumen (Required)
- Change Management Ability to drive and manage outcomes (Required)
- Change Management Ability to negotiate a change in operational environment (Required)
- Leadership Ability to set goals and ensure success through management of people budgets and relationships (Required)
- Communication Strong written and verbal communication (Required)
Licenses and Certifications:
- Project Management Professional (PMP) Strong Project Management background (Preferred)
- At least 18 years of age
- Legally authorized to work in the United States
Travel:
Travel Required (Yes/No):Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
The pay range above is the general base pay range for a successful candidate in the role. The successful candidates actual pay will be based on various factors such as work location qualifications and experience so the actual starting pay will vary within this range.
At TMobile employees in regular nontemporary roles are eligible for an annual bonus or periodic sales incentive or bonus based on their role. Most Corporate employees are eligible for a yearend bonus based on company and/or individual performance and which is set at a percentage of the employees eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location TMobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and parttime employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays which total about 4 weeks for new fulltime employees and about 2.5 weeks for new parttime employees annually paid parental and family leave family building benefits backup care enhanced family support childcare subsidy tuition assistance college coaching short and longterm disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary longterm care insurance. We dont stop there eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about TMobiles amazing benefits check out.Never stop growing!
As part of the TMobile team you know the Uncarrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!
TMobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Uncarrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to nonaccommodation related requests.
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance we will consider for employment qualified applicants with arrest and conviction records.
Required Experience:
Manager
Employment Type
Full-Time
