Medical Office Staff - CCBHCD

Are you looking to start or continue your career within the administrative field

Do you want to work in a role where you can make a difference in someones life on a daily basis

Apply to be a partof the Medical Office Staff today!

What will my day look like

At Horizon you will be provided a supportive work environment where your teammates feel like family. Have a question There is always someone there to help! We offer a seamless onboarding experience that will ensure your success in your new role. Here is some more information about the job that you should probably know

• Performs numerous functions within an electronic medical record program including but not limited to scheduling and changing appointments and looking up patient demographics and insurance information
• Triage phone calls and emails pertaining to patient medical needs takes messages and provides information/assistance as needed to medical staff.
• Performs various office processes such as faxing correspondence ordering medical supplies and completing prior authorizations
• Composes and types of routine correspondence using word processing and Microsoft Outlook. Maintains data and spreadsheets via Microsoft Excel.
• Other duties as assigned by the Practice Managerof Medical Operations
• Prepare and manage practitioner clinic preparation and follow up
• Maintain practitioner caseloads
• Completion of enrollment and ordering of injectable medication with specialty pharmacies
• Triage of medication requests to practitioners
• Ability to relate to mentally ill or substance use individuals and their families of diverse ethnic cultural and socioeconomic backgrounds as well as have the ability to interact with them in a positive supportive and cooperative manner
• Ability to prioritize work tasks completing work accurately and on time despite frequent interruptions
• Ability to work well as part of a team and independently
• Ability to exercise flexibility initiative good judgment and discretion
• Ability to learn and apply Horizon Health Services Policy and Procedures and commit to adherence of privacy regulations
• Ability to anticipate medical staff needs and perform tasks/duties without specifically being asked.
• Strong customer service and interpersonal skills
• Good written and verbal communication skills
• Good organizational time management and problemsolving skills
• Experience working in a computerized office environment with word processing database and spreadsheet skills sufficient to prepare correspondence reports and forms including the willingness to learn new software applications
• Ability to work closely with clinical medical and administrative teams
• Ability to determine what the problem is and triage to appropriate entity
• General knowledge or psychiatric and Substance Abuse treatment medications

Why choose Horizon to build your career

At Horizon we dont just offer a workplacewe offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of Americas Best Workplaces we take pride in fostering a culture where motivated teammates collaborate to make a difference every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion!

What we offer that youll love

• Company Culture: At Horizon we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued.
• Diversity & Inclusion: We are committed to equity racial justice and equal opportunity for all and strive toward this goal through the work of our Diversity Equity Inclusion and Belonging department frequent trainings ongoing conversations affinity groups and more.
• Trainings Trainings and More Trainings: We have an entire team dedicated to your personal development and professional growth.
• Team Building Connection and Relationships: At Horizon were more than coworkers were a community. We support each other celebrate our achievements and milestones together and have fun together!
• Retirement: We know you want to retire comfortably and were here to help! Horizon offers 401(k) AND profitsharing programs to make sure youre set for the future.
• Student Loan Assistance: We help pay off our team members student loans every month. One year after joining youll have been able to pay off an extra $600!
• Horizon employees and their families (includes spouses and children up to age 30 are eligible for a 10 discount on their tuition through a partnership with Capella University.
• Paid time off and paid holidays!

What has prepared me for this opportunity

(Besides all the hard work you have put in the field)

• Bachelors degree in related field with minimum 1 year of experience working with healthcare providers in an office setting preferred.
• Associates degree in related field with minimum of 2 year of experience working with healthcare providers (e.g. doctors nurse practitioners) in an office setting required.

OR

• High School Diploma/equivalent required minimum of 5 years experience working with healthcare providers (e.g. doctors nurse practitioners) in an office setting required.

Location:

This position is located at 2400 Pine Ave Niagara Falls NY.

Position Hours:

This is a fulltime position for 40 hours per week between Monday Thursday from 8:00am 6:00pm and Friday from 8:00am 1:00pm. You must have availability to work evening hours if needed. There is flexibility within this schedule.

Compensation

Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $19.65 $21.60. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually.

This position entails eligibility for a signon bonus of up to $1500 for your commitment to work at our Horizon Certified Behavioral Health Clinics (CCBHC) located at our Pine Avenue Recovery Center and Lockport Recovery Centers for at least one year. A change in scheduled hours or location of employment may impact eligibility of bonus.

Physical demands associated with this position include:

• Sitting for extended periods alternating between standing and sitting
• Mobility required with repetitive wrist hand and finger movements
• Handling light duties occasionally lifting objects up to 20 pounds

Horizon DEIB Statement:

Horizon commits to being an antiracist diverse equitable and inclusive organization. Through selfreflection and our commitments to education growth and development increased workplace diversity throughout all levels of our organization and the cultivation of meaningful relationships we pledge to advance equity racial justice and equal opportunity for all.

Disclaimers:

Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community.

This information is intended to provide a general overview of the position; it is not a full job description.

Required Experience:

Staff IC