QAE II IES CFX

Join us as we innovate on behalf of our customers in Amazons fastest growing market: India and emerging markets. Come along for the ride as we tackle new kinds of challenges across the entire Amazon stack in one of the most complex and dynamic places on earth. Work with us as we bring our inventions to the world transforming the lives of consumers and sellers in emerging markets across the globe.

We build algorithms that detect potential abuse patterns/actors and then create mechanisms that can prevent abuse and incentivize responsible use of Amazon policies. This enables business to become sustainable and continue to provide pleasing experience to the good customers. You will get to innovate and contribute to creative mechanisms for identifying and streamlining customer pattern at Amazon.

By encountering these types of challenges sooner and more often than other markets we are pioneering innovative products and services that are impacting Amazon customers the world over. As a part of IES NCRC (Customer Returns) team we focus towards improving the return journey for the customers having a lowlatency Amazon app identifying/curbing return policy misusers and keeping the operations sustainable. Whether were employing ML or AI building a new Reactbased frontend or coordinating a dozen different parts of the Amazon ecosystem to drive a new initiative exciting challenges abound.

Our team stands out for its unique fullstack ownership model where QAEs support work across both customerfacing products and core infrastructure. Youll be assuring quality of products that are customer touchpoints throughout the entire shopping journey from smart notification systems and interactive product detail widgets to sophisticated checkout flows and postpurchase experiences. On the infrastructure side youll be supporting the backbone that powers these experiences: highthroughput APIs complex ML model integrations and largescale customer behavior datasets that drive decisionmaking across Amazon.

What makes this role particularly exciting is the multidimensional nature of our technical challenges. Youll work on latest technologies for realtime incentive vending and clawback mechanisms test sophisticated abuse prevention algorithms and enable scaling of precise customer targeting solutions. Our team has evolved beyond building just for ourselves weve developed robust platforms and APIs that are now critical infrastructure for multiple teams across Amazon dealing with massive scale and unique technical challenges. This combination of product innovation infrastructure development and platform ownership creates an unprecedented learning opportunity for engineers who want to grow across multiple technical domains.

Quality Assurance Engineers at Amazon test applications and products at the user level and code level both manually and with automated tools. Our QAEs are not pure black box testers they are able to understand software internals debug problems using log files and write automated tests with Scripting tools and/or userlevel automated tools. QAEs at Amazon are excellent individual contributors capable of taking up tasks from start to completion with minimal help. QAEs would be responsible for understanding the domain and the product in detail and coming up with the test strategy/planning coming up with the test cases driving the test case signoff processes with the stakeholders contributing to code level unit tests test and reporting.

Upon joining IES CFX every employee is paired with a peer buddy who will help you to quickly come up to speed in understanding the technology were building the tools we use and the business problems were trying to solve. We hire exceptional people and we recognize the importance of coaching others. We have a formal mentor search application that lets you find a mentor that works best for you based on location job family and job level. On our internal Broadcast video streaming website youll find countless presentations by some of the brightest minds in computing discussing solutions to many of the exciting problems were solving in Amazon today with new livestreaming videos added every week.

Work/Life Balance

Our team puts a high value on worklife balance. It isnt about how many hours you spend at home or at work; its about the flow you establish that brings energy to both parts of your life. We recognize that the circumstances of our team members vary and we balance work across the team so that were all able to maintain high standards on behalf of our customers while at the same time allowing for rich and happy personal lives. We believe striking the right balance between your personal and professional life is critical to lifelong happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures and were building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy oneonone mentoring and thorough but kind code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a betterrounded engineer and enable them to take on more complex tasks in the future.

Key job responsibilities
1. Test Planning and :
Design and implement comprehensive automated test suites for multicomponent product scenarios
Develop and maintain robust automation frameworks to enhance testing efficiency
2. Automation Development:
Create optimize and maintain automation scripts using languages like Python Ruby or Perl
Implement continuous integration/continuous delivery (CI/CD) pipelines for automated testing
3. Quality Assurance and Reporting:
Analyze test results and provide detailed reports on product quality and performance
Identify and document defects ensuring clear reproduction steps for development teams
4. Process Improvement:
Continuously evaluate and enhance automation strategies to improve test coverage and efficiency
Collaborate with crossfunctional teams to integrate automation into the development lifecycle
5. Technical Expertise:
Apply core softwaretesting techniques in automated test design
Stay updated on emerging automation tools and best practices in the industry
6. Collaboration and Documentation:
Clearly document automation frameworks scripts and processes for team knowledge sharing
Participate in code reviews for test automation scripts and provide constructive feedback


4 years of quality assurance engineering experience
Experience in automation testing
Experience in manual testing
Experience as QA lead on medium to large sized projects

Experience with at least one automated test framework like Selenium or Appium
Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.