Field Service Manager -Northeast Region - Hach

Are you

Interested in working for an international and diverse company

Looking to use your troubleshooting skills

Looking for a friendly and supportive team

If so read on!

Protecting water the most valuable resource and driving sustainability is very close to our hearts. You will be part of a flexible familyfriendly organization that cares about its people just as it cares about the environment.

We offer:

• Professional onboarding and training options

• Powerful team looking forward to working with you

• Career coaching and development opportunities

• Health benefits

• 401(k)

• Paid Time Off

The Field Service Manager is directly responsible for the successful delivery and of Hachs field service contract and ondemand obligations recruiting hiring and developing Field Service Technicians (FSTs) tracking business and operational trends and enhancing the customerHach relationship.

The position reports to the Senior Field Service Manager and is looking for candidates remotely based in NH VT ME MA RI NY CT.

In this role a typical day will look like:

• Establish and maintain strong customer relationships by making periodic contact/visits exploring specific needs resolving problems and establishing service strategies.

• Follow environmental health and safe work policies of both Hach and the customer.

• Drive safety quality delivery inventory and productivity initiatives. Track and analyze data to identify and respond to volumes trends and drivers

• Review customer service contracts and adjust planned FST effort requirements.

• Travel to customer sites and ride along with FSTs to evaluate performance build relationships and evaluate compliance with standard work.

• Evaluate associate skillsets maintain skills matrix identify and plan development and growth opportunities; build talent funnel.

• Engage in active performance management activities including associate recognition training coaching and discipline.

The essential requirements of the job include:

• Bachelors Degree or equivalent experience required

• 3 or more years of leadership and performance management experience.

• Availability to travel for at least two weeks per month.

US ONLY:

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associates position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance shift travel requirements sales or revenuebased metrics any collective bargaining agreements and business or organizational needs.

We offer a comprehensive package of benefits including paid time off medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.

US residents: In any materials you submit you may redact or remove ageidentifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law. We value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve. Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us at to request accommodation.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies in any form without a valid signed search agreement in place for the specific position approved by Talent Acquisition will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.