RN - Team CaptainTriage Nurse - East Locations 22456
RN - Team CaptainTriage Nurse - East Locations 22456
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Job Description
Division:Eskenazi Health
SubDivision:FQHC
Req ID:22456
Schedule:Full Time
Shift:Varied (Days/Evenings)
Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.
FLSA Status
Job Role Summary
TheTeam Captain RN and Triage Nurse RN are positionsthat allow for a collaborative approach to the patients healthcare in a multitude of ways.
- Team Captain RN This role is for the nurse responsible for the overall care of patients assigned to their teams providers. This includes risk assessment and coordination of care for high risk patients tracking quality metrics delivering elements of patient education and serving as the principal point of contact for patients and other care providers outside of facetoface appointments. The Team Captain supervises and directs the activities of team nurses and support staff.
- Triage Nurse RNTriage is an interactive process between the nurse and patient that occurs over the telephone or facetoface and involves identifying the nature and urgency of client healthcare needs and determining the appropriate disposition. The role of the triage nurse is to assess the patient provide patient education and crisis intervention. The goal of telephone triage services is to direct the caller to the appropriate level of care or service in a safe and timely manner in combination with providing selfcare advice and direction. The triage nurse aids in directing the patient to the right level of care with the right provider in the right place at the right time.
These roles are with Eskenazi Healths newest Primary Care FQHC Eskenazi Health Center location on E38th Street the Eskenazi Health Thomas & Arlene Grande Campus. This health center is located at 6002 E. 38th Street Indianapolis 46226. This clinic supports a variety of can view more information about the new health center here:Eskenazi Health Center Thomas & Arlene Grande Campus
Essential Functions and Responsibilities
Leadership:
- Innovates takes risks and experiments to improve outcomes
- Manages timelines/deadlines of team projects and site projects as assigned.
- Signs off on staff competencies.
- Participates in interview process and evaluations for clinical positions.
Conflict Resolution:
- An active listener to the patient family and staff member in conflict.
- Remains calm in a conflict situation
- Works to seek a solution that is good for both parties to the conflict.
Financial Accountability/Stewardship:
- Promotes practice growth through attracting and retaining new patients
- Ensures requests for medication refills test results and other patient concerns are completed in a timely manner.
- Works patient panels to meet quality metrics by outreaching to patients who need disease or agespecific screening and testing.
- Works with team providers and team members to provide patient education regarding diagnoses medications and wellness and selfmanagement skills.
Initiative & Growth:
- Demonstrates a selfdirected work effort aligned with team goals.
- Works collaboratively in the care and care management of patients and their families.
Technical Skill:
- Demonstrates clinical nursing competence understanding of job expectations and compliance with organizational policies and procedures.
- Accountable for the safety and care of the patients/families within the teams panel.
- Uses critical thinking skills in the care of the patients/families and to resolve issues within the team.
Job Requirements
- Registered Nurse required; with current license to practice in the State of Indiana
- Four years progressive professional experience as a nurse required
- Oneyear previous leadership experience strongly preferred.
- BSN preferred.
- Must complete Eskenazi Institute for Leadership training within 18 months of assignment.
Contact
Have questions Contact Chalise Achille at:
Accredited by The Joint Commission and named one of the nations 150 best places to work by Beckers Hospital Review for four consecutive years and Forbes list of best places to work for women and Forbes list of Americas best midsize employers Eskenazi Healths programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services the citys primary EMS provider Eskenazi Health is also home to the first adult Level I trauma center in Indiana the only verified adult burn center in Indiana the first community mental health center in Indiana and the Eskenazi Health Center Primary Care Center of Excellence in Womens Health just to name a few.
Employment Type
Full-Time
