Patient Access Scheduler Two
Patient Access Scheduler Two
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1 Vacancy
Job Description
Overview
Be inspired. Be rewarded. Belong. At Emory Healthcare.
At Emory Healthcare we fuel your professional journey with better benefits valuable resources ongoing mentorship and leadership programs for all types of jobs and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
Comprehensive health benefits that start day 1
Student Loan Repayment Assistance & Reimbursement Programs
Familyfocused benefits
Wellness incentives
Ongoing mentorship development leadership more
8am 4:30p / Part Time / 24hrs
Description
JOB DESCRIPTION:
- Acts as a first point of contact within the Scheduling Department for new and reoccurring patients & physician offices scheduling various outpatient/inpatient appointments across Emory Healthcare.
- Answer inbound calls in high volume call center environment.
- Greets callers in an enthusiastic manner providing exceptional customer service and positive attitude at all times.
- Enters all patient demographic medical and financial information accurately into Cerner Millennium Scheduling system.
- Maintain basic understanding of insurance precertification and referrals.
- Performs scheduling functions in accordance with policies and procedures.
- Responsible for the scheduling rescheduling and cancellation of all advanced outpatient and procedures.
- These services include but not limited to: radiology laboratory cardiopulmonary sleep center rehab services outpatient services and dietitian services.
- Maintains a good working relationships with physician offices and fellow colleagues within the hospital.
MINIMUM QUALIFICATIONS:
- Minimum 2 years of medical office experience scheduling environment or call center required.
- AS/BS degree in Business Administration Healthcare or other related field preferred or 3 years medical office experience scheduling environment or call center in lieu of degree.
- Demonstrated knowledge & proficiency of advanced scheduling duties and workflow.
- Quality scores within expected range as outlined.
- No performance or disciplinary issues.
PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs 033 of the work day (occasionally); 1125 lbs 3466 of the workday (frequently); 0110 lbs 67100 of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking Occasional sitting Close eye work (computers typing reading writing) Physical demands may vary depending on assigned work area and work tasks.
ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Bloodborne pathogen exposure Biohazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock Floor Surfaces Hot/Cold Temperatures Indoor/Outdoor conditions Latex Lighting Patient care/handling injuries Radiation Shift work Travel may be required. Use of personal protective equipment including respirators environmental conditions may vary depending on assigned work area and work tasks.
Additional Details
Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcares Human Resources at . Please note that one weeks advance notice is preferred.
Employment Type
Part-Time
