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Patient Relations Specialist
Position Description:
We are looking for a Patient Relations Specialist to join our Team!
The Patient Relations Specialist will be responsible for the daytoday operations of the assignedNulton Diagnostic and Treatment Center (NDTC)offices. This position provides support to doctors and therapists and specific duties include:
Welcome patients and visitors in person or on the telephone
Serve patients by greeting and helping them scheduling appointments and maintaining records and accounts.
Optimize patients satisfaction and provider time by scheduling appointments in person or by phone
Keep patient appointments on schedule by notifying providers of patients arrival
Ensure availability of treatment information by filing and retrieving patient records
Maintain patient accounts by obtaining recording and updating personal and financial information.
Answers multiline telephone document or transfer calls as needed
Collect and balance copays daily
Protect patient rights by maintaining confidentiality of medical personal and financial information
Provide patient reminder calls
Using electronic medical records
Scanning and electronic filing
Communicate directly with doctors therapists community officials and other staff members
Education Experience Skills Training:
High School Diploma or equivalent.
The successful applicant must have excellent communication skills and at least oneyear experience working in an office setting. Must be able to obtain Act 33 Act 34 and FBI clearances.
This is a fulltime position with medical dental and vision benefits as well as 401(k) Retirement Plan with matching contributions paid vacation and paid holidays.
Nulton Diagnostic and Treatment Center is committed to a policy of Equal Employment Opportunity. All qualified applicants will be considered for employmentwithout regardto race color religious creed disability ancestry national/ethnic origin (including limited English proficiency) age sex (including discrimination on the basis of pregnancy or related conditions including pregnancy termination sexual preference cultural beliefs arts laws customs capabilities gender identity sex related to marital family or parental status and habits or economic status and must observe all applicable State and Federal laws and regulations.
Please use the link below for important information when applying for positions with Nulton Diagnostic & Treatment Center:
Required Experience:
Unclear Seniority
Full-Time