Student Life Manager

Working/Functional Title

Student Life Manager

Position Summary

This position leads the Office of Student Support & Accountability (OSSA) in fostering a safe inclusive and supportive university environment. This role ensures the development of cocurricular programs that enhance and complement academic experiences while overseeing the student conduct processes and is focused on promoting student growth maintaining academic integrity and supporting conflict resolution across the university. This position has oversight of the student conduct processes (individual student conduct academic misconduct and organizational misconduct) including case management adjudication and conflict resolution. This role within OSSA is integral to creating an environment where students thrive both academically and personally ensuring that accountability processes are aligned with the Universitys mission of student development and success.

This position reports to the Director of the Office of Student Support & Accountability and is responsible for the following:

Operational Management:

• Supervise facilitate and oversee the functional areas of individual student conduct student organization conduct academic integrity and conflict resolution.
• Supervise the policy and procedure development for the universitys academic integrity student organization conduct individual student conduct and conflict resolution processes.
• Adjudicate high level and complex conduct cases including emergency safety concerns.
• Administer sanctions that center campus safety and emphasize education student development and repairing harm as appropriate.
• Oversee the Hearing Officers acting on behalf of OSSA (including those within OSSA and Residence Education and Housing Services).
• Advise Hearing Board(s) and ensure effective training of parties involved in the accountability function of OSSA (such as hearing board members student rights advocates Hearing Officers).
• Work with highly sensitive protected information with discretion and good judgment to maintain student confidentiality while attending to institutional risk management concerns.

Strategic Planning:

• Oversee OSSAs strategic planning for the accountability function.
• Serve on the leadership team of OSSA actively working on the strategic planning operations assessment and decisionmaking for the office.
• Formulate and implement objectives policies and procedures for evaluating programs and organizational effectiveness within the accountability function.
• Set internal policies and procedures for the accountability functions of OSSA.
• Conduct research and reviews of student conduct best practices and legislation including but not limited to issues related to student conduct free speech/expression on college campuses restorative practices and other matters within higher education.
• Monitor and analyze relevant legislation and regulatory changes to inform and guide organizational practices.

Compliance:

• Ensure OSSAs compliance with federal and state laws guiding the universitys academic integrity process student organization conduct and individual student conduct (e.g. the Clery Act and the Stop Campus Hazing Act).
• Report appropriate numbers and participate in audits regarding conduct with the Office of Audit Risk and Compliance (e.g. Clery reports).
• Appropriately refer applicable cases to the Office of Title IX Education and Compliance.
• Ensure consistent fair and timely resolution of conduct cases.
• Respond to students and their legal representation concerning University policy and procedures.
• Identify risk areas and gaps between practice and policy/regulations.

Outreach and Education:

• Advise and support students staff and faculty through the universitys academic integrity student organization conduct individual student conduct and conflict resolution processes.
• Work collaboratively with Deans Department Chairs Directors and other members of the University community to enhance the overall climate for students particularly those around conflict resolution and student accountability.
• Respond to inquiries from student families (inter)national headquarters advisors and other community members regarding University policy and process.
• Provide leadership in the development and implementation of cocurricular educational programs that complement and supplement the academic programs of the University such as conflict resolution trainings and creative sanctions.
• Prepare present and share data regularly regarding the universitys academic integrity student organization conduct individual student conduct and conflict resolution processes.
• Engage in assessment of the Office of Student Support & Accountability processes to ensure the diverse needs of the student population are addressed.

Leadership and Supervision:

• Recruit hire supervise and evaluate the Assistant Directors of Student Organization Conduct and Academic Integrity.
• Indirectly supervise and provide guidance to Conduct Coordinators and investigators.
• Lead the operational functions of accountability within OSSA.
• Serve on the leadership team of OSSA actively working on the strategic planning operations assessment and decisionmaking for the office.
• Serve as a proxy for the Director of OSSA when the Director is unavailable.
• Represent the Director of OSSA on various University committees where matters of the Office of Student Support & Accountability are of concern.
• Utilize a traumainformed approach to working with students staff and faculty.
• Carry out other duties as assigned by the Director of the Office of Student Support & Accountability.

Quality Improvement:

• Use evidencebased and bestpractice interventions related to academic integrity student organization conduct individual student conduct conflict resolution and college student development.
• Engage in research and program evaluation activities to assess the effectiveness of current programs and identify areas for improvement.
• Consider the needs of students including support for students of diverse racial ethnic socioeconomic LGBTQIA ability and gender backgrounds ensuring inclusivity in all processes.
• Promote the office values of integrity equity learning and care through continuous improvement of office practices and policies.

COMMUNICATIONS INTERPERSONAL RELATIONSHIPS

Interacts with:

• Provost Office academic administrators (including Assistant Deans) and department chairs in order to serve on committees consult on or adjudicate cases.
• Coworkers/Staff in order to exchange information and coordinate activities.
• Support staff in order to provide direction.
• Supervisor/Director in order to exchange information seek alternatives and provide requested work.
• Students/Student Organizations in order to advise train consult and supervise.
• University Departments in order to coordinate programs and services and interpret policies and procedures.
• Colleges/Universities/Local and National Agencies/Professionals in order to provide resources consultation and referral.
• Committee/Board Members in order to exchange information and conduct proceedings.
• Faculty/Administrators/Health and Law Professionals in order to provide information and consultation.
• Students/Families/Public in order to provide information and consultation.

RESPONSIBILITY FOR THE WORK OF OTHERS

First level supervision over regular and student employees.

RESPONSIBILITY FOR THE HEALTHSAFETY OF OTHERS

This position has significant responsibility for the health and safety of others. Responsibilities include ensuring that proper policies and procedures are developed and maintained for student health and safety.

IMPACT ON PROGRAMS SERVICES OPERATIONS

Improper handling of responsibilities may result in substantial health and financial liability as well as negative impact on programs services and image of the University. Welldeveloped strategies and programs will affect academic achievement of students and retention.

WORK ENVIRONMENT

Standard office environment. The job requires very little physical effort.

Minimum Requirements

Knowledge equivalent to that which would normally be acquired by completing one or two years of postbachelors degree work such as a masters in higher education administration; five to eight years of related and progressively more responsible or expansive work experience in student affairs programs and services (specifically student conduct) an understanding of the formal and informal organizational structures academic governance procedures and informal organization structures specific to the university computer technology training and development programs designing and developing research projects and in supervising staff and office operations or an equivalent combination of education and experience.

Desired Qualifications

Ten or more years of professional experience in a college or university setting. Demonstrated ability to collaborate and build relationships with many individuals and populations. Familiar with alternative dispute resolution and/or restorative or transformative justice. Working knowledge of higher education law FERPA and electronic recordkeeping systems (Advocate). Experience navigating a complex system of multiple offices/partners. Experience in crisis management. Experience utilizing traumainformed models of care. Strong administrative skills. Strong oral and written communication skills. Training in mental health response continuation of care suicide prevention substance abuse behavior threat analysis deescalation restorative justice bystander intervention hazing threat assessment and/or active listening. Ability to listen to and process different perspectives from ones own. Ability to manage and deescalate crisis situations. Ability to listen to and process different perspectives from ones own. Ability to motivate others and facilitate collaborative discussions

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin citizenship age disability or protected veteran status.

Required Application Materials

Resume cover letter and 3 professional references required.

Work Hours

STANDARD 85

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remotefriendly. Remotefriendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding eligibility ends April 22 2025 at 11:55 P.M.